2,051 Reviews of Lake Ford - Service Center
F 150 Service Everything I desired with the maintenance services went an effective and timely manner. Was greeted promptly, work was performed to a high standard as Everything I desired with the maintenance services went an effective and timely manner. Was greeted promptly, work was performed to a high standard as I expect, explanations of concerns were sound and completion of work and return of vehicle was sooner than expected. Overall a positive situation and I will return to Braeger Ford in the future for service. More
Oil change, cabin filter, tires rotated. Excellent experience, all the staff was so nice. This is why I go back ! Clean and comfortable waiting room, appointment was no too long. Able to s Excellent experience, all the staff was so nice. This is why I go back ! Clean and comfortable waiting room, appointment was no too long. Able to some work while waiting for my truck. More
Efficient and fast service Quick and efficient service made the appointment via website. Greeted with a smile and knowledge of what needed to be done. Got a complimentary ride Quick and efficient service made the appointment via website. Greeted with a smile and knowledge of what needed to be done. Got a complimentary ride home. Called when ready. And again greeted quickly. In and out fast More
Best Car Care The service department at Braeger Ford is excellent! I wouldn’t change a thing. . Any questions I have about my vehicle I answered promptly and ge The service department at Braeger Ford is excellent! I wouldn’t change a thing. . Any questions I have about my vehicle I answered promptly and genuinely as to cost of necessary repairs . More
Semianual Service I brought my car in without an appointment. Service was performed in a timely without an appointment as promised in an e-mail to regular customers. I brought my car in without an appointment. Service was performed in a timely without an appointment as promised in an e-mail to regular customers. More
Spray in bed liner The staff were very friendly and attentive, especially Gena. They were professional and allowed me to use their shuttle service back home while the be The staff were very friendly and attentive, especially Gena. They were professional and allowed me to use their shuttle service back home while the bed liner was put in. More
Warranty "replacement" of a block heater harness I was told the block heater wiring harness was replaced (due to a missing cap on the plug). I was told the cap couldn't be ordered as a separate piec I was told the block heater wiring harness was replaced (due to a missing cap on the plug). I was told the cap couldn't be ordered as a separate piece from the entire harness. Only the cap was replaced (which I could have picked up and installed myself in 15 seconds). I know the harness wasn't replaced as it still had road grime and splattered bug residue on it when I picked up my truck. Wonder how much was made from the warranty claim through Ford for 15 seconds of the technician's time? More
Professional service This has been the best service I have received on my car in a very long time. I was checked in quickly, the service rep was very friendly and helpful, This has been the best service I have received on my car in a very long time. I was checked in quickly, the service rep was very friendly and helpful, and I was finished in a much shorter time than expected. More
Good Service I came to have my oil change and my tires rotated after the first 5000 miles in my new car. The service personnel was very helpful and the service wa I came to have my oil change and my tires rotated after the first 5000 miles in my new car. The service personnel was very helpful and the service was quick and painless. I'll come back after the next 5000 miles! More
Very helpful Big thank you to the Service Manager Jessie for helping me process a claim on a $1000 service that needed to be done on my vehicle. With your help I a Big thank you to the Service Manager Jessie for helping me process a claim on a $1000 service that needed to be done on my vehicle. With your help I am not only able to get the issue with my vehicle fixed but my additional coverage will make sure I don't have to pay for it our of my pocket. Greatly appreciate the help you gave me today. Jessie has helped me with a few issues with my vehicle in the past and she has been nothing but helpful. Thanks again! More