Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,047 Reviews of Lake Ford - Service Center
Sort by
May 28, 2018
May oil change The visit was great and very quick. The staff was friendly and helpful. The service was done in a timely manner. The wait was not long. The visit was great and very quick. The staff was friendly and helpful. The service was done in a timely manner. The wait was not long. More
by KIDZTHREE
Verified CustomerEmployees Worked With
Caleb Repinski
May 28, 2018
Honda service Excellent customer service on the service of our car. Service tech was very knowledgeable and accommodating to our questions and needs. Service writer Excellent customer service on the service of our car. Service tech was very knowledgeable and accommodating to our questions and needs. Service writer was very informative on the Service needed to be provided. More
by JAMIE.LARA
May 26, 2018
Oil change This was the first time taking in my car for an oil change. I was impressed on how well organized the service center was. Staff was friendly and helpf This was the first time taking in my car for an oil change. I was impressed on how well organized the service center was. Staff was friendly and helpful. My car was washed at the end, Thank You! More
by zulay_morales
Employees Worked With
Chad Sandman
May 25, 2018
Superb service Had a concern with my Ford Explorer, Craig in the service department was really helpful. I needed to leave my vehicle in order for them to inspected, Had a concern with my Ford Explorer, Craig in the service department was really helpful. I needed to leave my vehicle in order for them to inspected, he was able to get a loaner so that I make it to work. My vehicle was fixed sooner than I expected. Awesome service. More
by bussoj
Employees Worked With
Craig Prochaska
May 24, 2018
Excellent service I owned my Ford Edge for six years. I will never go any where else for any kind of service. You all do an excellent job. Thank you I owned my Ford Edge for six years. I will never go any where else for any kind of service. You all do an excellent job. Thank you More
by susmi.frias
Employees Worked With
Other Employees :
Chad Sandman, John Studt, Craig Prochaska, Caleb Repinski
May 23, 2018
Service I bought my car from this dealership and have serviced my car here and am constantly asked if I bought my car here or not and what I have had serviced I bought my car from this dealership and have serviced my car here and am constantly asked if I bought my car here or not and what I have had serviced with them. I have also called and been told that I had to work with the person I previously had which is not helpful when I am having issues with my car anyone should be able to help me. It also took the service department a year to spell my name correctly even though I would spell it out for them. While the service team can be friendly and I have not always had a terrible experience More
by adolan1502
Employees Worked With
NA
May 21, 2018
Servicing Great quality service with low wait times. The staff are always friendly. Laid back environment, no hassle, I am overall very pleased with the service Great quality service with low wait times. The staff are always friendly. Laid back environment, no hassle, I am overall very pleased with the services. More
by bizatts27
Employees Worked With
Richard Pirk, Chad Sandman, Rudy Johnson
May 21, 2018
Oklahoma change As always, great customer service . I enjoy the beverages and being able to enjoy watching television as I wait. Jim always give me great advice co As always, great customer service . I enjoy the beverages and being able to enjoy watching television as I wait. Jim always give me great advice concerning my vehicle. More
by TRAYLOSS
Employees Worked With
May 21, 2018
Service Scheduled a last minute oil change and recall which then Took me in sooner and always willing to work with my crazy schedule. Great customer service. Scheduled a last minute oil change and recall which then Took me in sooner and always willing to work with my crazy schedule. Great customer service. More
by DIANAC1121
May 18, 2018
Campaign and oil charge I’m addition to good service, my car was brought inside for me, because they saw that I used a walker; very thoughtful of them I’m addition to good service, my car was brought inside for me, because they saw that I used a walker; very thoughtful of them More
by Betty
Employees Worked With
Chad Sandman, Craig Prochaska
