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2,048 Reviews of Lake Ford - Service Center
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March 29, 2021
After a slight glitch, all work was performed to my 100% complete satisfaction in a professional and timely manner. The corrective action taken just showed me how much character Lake Ford staff actually has complete satisfaction in a professional and timely manner. The corrective action taken just showed me how much character Lake Ford staff actually has to be the best. More
by FISHSTORY0
Verified CustomerEmployees Worked With
Craig Prochaska, Caleb Repinski
March 25, 2021
Very good service and nice area to wait a lot of time , this is first time for me with Ford . Thank you for helping me. this is first time for me with Ford . Thank you for helping me. More
by Husam Alrwais
March 25, 2021
Dealer has a very prepared and knowledgeable team for customer service ! I was personally satisfied with the experience at Lake Ford !!!! Strongly recommend the service! customer service ! I was personally satisfied with the experience at Lake Ford !!!! Strongly recommend the service! More
by clement
Employees Worked With
Caleb Repinski
March 23, 2021
Veey good service. Helpful polite and prompt. I got to my appointment early and was still finished in a timely manner. Them Mr Sigel was kind enough to re sync my new phone for me. Thank you appointment early and was still finished in a timely manner. Them Mr Sigel was kind enough to re sync my new phone for me. Thank you More
by rjablonski1
Employees Worked With
Nick Sigel, Craig Prochaska
March 23, 2021
I always take my Fusion and Shelby Mustang to Lake Ford because of the great service they provide. They take the time to explain exactly what they did and keep me updated on things I should pay attention t because of the great service they provide. They take the time to explain exactly what they did and keep me updated on things I should pay attention to. Good Job! More
by barbstahl
Employees Worked With
Craig Prochaska
March 17, 2021
Had oil change and tires rotated the other day. Caleb scheduled my appointment at the time I requested and took care of me when I came in. He explained everything that was done. Was very friendly and cou scheduled my appointment at the time I requested and took care of me when I came in. He explained everything that was done. Was very friendly and courteous. More
by LJROBERTS50
Employees Worked With
Caleb Repinski
March 17, 2021
Service was average but I had to keep informing the advisor of the Ford points and other discounts that I was eligible for. I also asked the advisor about a light that was not working and it never go advisor of the Ford points and other discounts that I was eligible for. I also asked the advisor about a light that was not working and it never got repaired. The service was fair but very basic. Bare minimum. The positive was the waiting areas are very comfortable and accommodating. Lake Chevrolet across the street is much better as far as service. Lake Ford could use a little fine tuning. Might be possible that they were busy or maybe the advisor was having a bad day. I was also disappointed as a customer that I had to pay $80 for a diagnostic for a bad shock. I’d figured since I’ve been a customer for years, bought the extra extended warranty and it’s a Ford certified car that something like that at least would’ve been less expensive to look into. More
by michael.yaeger
Employees Worked With
Craig Prochaska
