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2,050 Reviews of Lake Ford - Service Center
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January 06, 2021
Service was excellent. Caleb is friendly and respectful. He helped me reset some things on my dash and was very patient with me. Then he took my car in for servicing that was scheduled. It was finished and He helped me reset some things on my dash and was very patient with me. Then he took my car in for servicing that was scheduled. It was finished and returned to me, freshly washed and sparkly in a timely manner. Thanks Caleb! More
by Sue O'Keefe
Verified CustomerEmployees Worked With
Caleb Repinski
January 05, 2021
No real problem with the dealership. I did want to get a quote a while back for a trade in in my car to upgrade models and the sales person never got back to me. I also think the service department pric a quote a while back for a trade in in my car to upgrade models and the sales person never got back to me. I also think the service department price gauges repair costs and that the mechanics are not very experienced. I’ve had issues with large bills when the initial problem wasn’t fixed and went else where for repairs on my older car. I doubt I would buy another car from the dealership but will continue to take my newer car for service. More
by debra.cascio17
Employees Worked With
Craig Prochaska
January 05, 2021
Great service! Reps are super helpful at answering questions. I appreciate getting text updates when my car is getting services done. They services have been both fast and reliable. questions. I appreciate getting text updates when my car is getting services done. They services have been both fast and reliable. More
by h_keil
Employees Worked With
Caleb Repinski
January 04, 2021
Excellent dealership. Knowledgeable, helpful, respectful. I came in with a flat tire. The service department assisted me and I had a new tire in no time. I spoke to my auto dealer Nick ad decided on my next I came in with a flat tire. The service department assisted me and I had a new tire in no time. I spoke to my auto dealer Nick ad decided on my next new vehicle. More
by krlessila
January 04, 2021
Jessie was very attentive to our needs and certainly very pleasant! My only comment is does this questionnaire/survey really need to be a 25 word minimum? pleasant! My only comment is does this questionnaire/survey really need to be a 25 word minimum? More
by jtb1962
Employees Worked With
January 01, 2021
Everyone is very friendly and takes good care of everything on my car. I know I can get answers to my questions. I come here because it is close to my home, too. everything on my car. I know I can get answers to my questions. I come here because it is close to my home, too. More
by PatW
Employees Worked With
Craig Prochaska
December 25, 2020
Always a great team at Lake. (Having a minimum number Always a great team at Lake. (Having a minimum number of words is not customer centric.) The the the the the the the the the!!! Always a great team at Lake. (Having a minimum number of words is not customer centric.) The the the the the the the the the!!! More
by Jhoeft10@gmail.com
December 25, 2020
Very efficient the oil change and tire rotation took less than hour was done at least 15 minutes early and the service was great at the counter and very fast very helpful texted me to tell me they were worki than hour was done at least 15 minutes early and the service was great at the counter and very fast very helpful texted me to tell me they were working on my truck and to let them know If I had any questions More
by fbsbrb
Employees Worked With
Jessie, Craig Prochaska
December 23, 2020
Caleb was very friendly, helpful and informative. Dealt with Caleb before when I had an emergency, he got my truck fixed in a timely manner. Always a pleasure working with him. with Caleb before when I had an emergency, he got my truck fixed in a timely manner. Always a pleasure working with him. More
by Johnsauer
Employees Worked With
Caleb Repinski
