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Lake Hartwell Ford
Royston, GA
48 Reviews
We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
We take pride in our customer service! Our team at Lake Hartwell Ford are committed to providing amazing customer experiences.
Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 48 reviews
May 30, 2025
They are very helpful and very kind they listen to what you have to say they do not judge and they are very positive people you have to say they do not judge and they are very positive people More
by shanwan1234
Verified CustomerEmployees Worked With
May 25, 2025
I went to Lake Hartwell with a specific vehicle advertised, the vehicle was there presented and met or exceeded their adds promotion I drove this vehicle home that day. Personnel were friendly, hon advertised, the vehicle was there presented and met or exceeded their adds promotion I drove this vehicle home that day. Personnel were friendly, honest and helpful. I will return when I need another vehicle as well as recommend them- which I already have More
by Dpslone
Employees Worked With
May 19, 2025
Dealership was great, we found a car that me and my son were both satisfied with , the salesman was great. were both satisfied with , the salesman was great. More
by harfs1
Employees Worked With
May 19, 2025
I would not recommend to anyone. After 6 years of service with them. I had a recall on my vehicle and had to get my motor replaced. ( I drove the vehicle there) After a few months I After 6 years of service with them. I had a recall on my vehicle and had to get my motor replaced. ( I drove the vehicle there) After a few months I came to pick the vehicle up and did not make it out of the parking lot. I parked and noticed my car was spewing antifreeze. I was given my rental back and was told it would be taken care of. 3 weeks later I was bullied into making a decision in an hour of paying 1500 for my radiator to be fixed or bringing the rental back. After I stated they had my car for weeks saying they were working on it and that I could not bring it there, Anthony the service director said he was calling the law to come get the rental car. He openly admitted it looked like something was dropped on the radiator but denied they did it. I called Ford customer service and got it dropped down to 750 but that was all the help I received. Jeff the sales manager managed to let me use the rental for 2 more days while I figured things out. Bless him for that. However, I will never return here after the stress and anxiety they have put me through. More
by breanasanders769
Employees Worked With
May 13, 2025
The service department is very good. They take very good care of both my vehicles. I have never in the last 6 years of their service given me any reason to complain. They are very thorou They take very good care of both my vehicles. I have never in the last 6 years of their service given me any reason to complain. They are very thorough and complete with whatever service I am there for. Highly recommended. More
by ssanderscg48
Employees Worked With
May 09, 2025
We were treated very nice by everyone. Hope to do business with them again in the future. Hope to do business with them again in the future. More
by Tim
Employees Worked With
May 03, 2025
Excellent service! ! Always pleased when we use Lake Hartwell Ford! They meet all our families needs! ! Always pleased when we use Lake Hartwell Ford! They meet all our families needs! More
by Ppls5
