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Lake Hartwell Ford

Royston, GA

4.8
46 Reviews
We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! We take pride in our customer service! Our team at Lake Hartwell Ford are committed to providing amazing customer experiences. Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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1435 E Main St

Royston, GA

30662

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Showing 46 reviews

April 30, 2025

Courteous and respectful, no pressure I was given the opportunity to test drive both my choices before we started to talk about trading and once I made my choice it was all smooth through the process More

by Wbrasw1979
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 30, 2025 -

Lake Hartwell Ford responded

Thank you so much for taking the time to leave us such a positive review. We are glad you were able to take the time to test drive all of your options without feeling pressured into a purchase. We strive to always receive 5 star reviews and we are so thankful you took the time to let others know of your experience. Welcome to the Lake Hartwell Ford family!!

April 27, 2025

Tim was very friendly and extremely helpful Y’all made my son and I visit very enjoyable Thank y’all very much More

by Littlejon711
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Debbie Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Fincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawson Cronic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Palenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Lake Hartwell Ford responded

Thank you so much for letting us know how your purchase went with Tim assisting you! We are grateful for your business and so happy you left with a 5 star experience. Welcome to the Lake Hartwell Ford family!!

April 25, 2025

Its service department is hands above the service departments of other dealers. However, it could be greatly improved by charging its customers based on the lesser of the actual time spent by its qu More

by beauBeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Dove
Apr 30, 2025 -

Lake Hartwell Ford responded

We appreciate this feedback greatly and it is something we can pass along to our service department as a suggestion as well. Thank you for complimenting our service department compared to others and we will continue to work to build a very efficient and affordable option for all. Thank you for being part of the Lake Hartwell Ford family.

April 18, 2025

Very helpful. Since the work on my truck was very involved, they were great. The dealership worked on all aspects of the work to be done. They helped facilitate a More

by ibhardy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Dove
Apr 18, 2025 -

ibhardy responded

Thank You!

April 18, 2025

First class service department Very accurate with times Very friendly staff Anthony and Stephen are very good assets to Lake hartwell Ford More

by jeffrey.yeargin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Fincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Lake Hartwell Ford responded

Jeffrey thank you so much for leaving a review of our service department.. We agree that Stephen and Anthony are both great assets to the company as well! We appreciate your trust in us and we cannot wait to earn another 5 star review with your next visit. Thank you for being part of the Lake Hartwell Ford family!

April 15, 2025

Great and friendly staff they will take time to explain things to meet your needs More

by Hammertime1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Apr 30, 2025 -

Lake Hartwell Ford responded

Thank you so much for the review. We will continue to strive to earn a 5 star review from you in the future! We try to remain patient and thorough to meet everyone's needs while they are here, whether it be with sales or service. Thank you for trusting Lake Hartwell Ford!

April 14, 2025

It was OK. Everything was good. I appreciate The service I got from the Ford company More

by Rickyminish1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Fincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawson Cronic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Palenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Lake Hartwell Ford responded

What glowing reviews! We are so grateful for your business and just as thankful for the 5 star reviews! We are always striving to provide everyone with this experience and want to thank you for sharing this sentiment with others. We are so glad you're part of our family here at Lake Hartwell Ford!

April 11, 2025

Kind, informational, not pushy, allows you to view the vehicle inside, out, even under as many times as you like. Very professional staff Al the way through the dealership. More

by mbwilliams243
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawson Cronic
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Easy to schedule an appointment Competent and timely service Good customer service practices Close to home More

by shaelidan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
April 07, 2025

Nice selection. Buying was no pressure and dealer was easy to negotiate with. Quick process. More

by JEFFREYFOLDING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
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