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Lake Hartwell Ford
Royston, GA
46 Reviews
We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
We take pride in our customer service! Our team at Lake Hartwell Ford are committed to providing amazing customer experiences.
Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 46 reviews
April 30, 2025
Courteous and respectful, no pressure I was given the opportunity to test drive both my choices before we started to talk about trading and once I made my choice it was all smooth through the process opportunity to test drive both my choices before we started to talk about trading and once I made my choice it was all smooth through the process More
by Wbrasw1979
Verified CustomerEmployees Worked With
Ryan
April 27, 2025
Tim was very friendly and extremely helpful Y’all made my son and I visit very enjoyable Thank y’all very much my son and I visit very enjoyable Thank y’all very much More
by Littlejon711
Employees Worked With
April 25, 2025
Its service department is hands above the service departments of other dealers. However, it could be greatly improved by charging its customers based on the lesser of the actual time spent by its qu departments of other dealers. However, it could be greatly improved by charging its customers based on the lesser of the actual time spent by its qualified mechanics or the time proved in the “book rate”, which usually exceeds the actual time expended. This would still yield a profit for the mechanic and dealership and would lead to a lot more work given to the dealership and less work provided to independent mechanics. More
by beauBeau
Employees Worked With
Steven Dove
April 18, 2025
Very helpful. Since the work on my truck was very involved, they were great. The dealership worked on all aspects of the work to be done. They helped facilitate a Since the work on my truck was very involved, they were great. The dealership worked on all aspects of the work to be done. They helped facilitate a vehicle to use while servicing my vehicle. Stephen did an excellent job explaining the questions about the work on my truck. Professional and wouldn't hesitate to go back. Very friendly staff. More
by ibhardy
Employees Worked With
Stephen Dove
April 18, 2025
First class service department Very accurate with times Very friendly staff Anthony and Stephen are very good assets to Lake hartwell Ford times Very friendly staff Anthony and Stephen are very good assets to Lake hartwell Ford More
by jeffrey.yeargin
Employees Worked With
April 14, 2025
It was OK. Everything was good. I appreciate The service I got from the Ford company Everything was good. I appreciate The service I got from the Ford company More
by Rickyminish1960
Employees Worked With
April 11, 2025
Kind, informational, not pushy, allows you to view the vehicle inside, out, even under as many times as you like. Very professional staff Al the way through the dealership. vehicle inside, out, even under as many times as you like. Very professional staff Al the way through the dealership. More
by mbwilliams243
Employees Worked With
