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Lake Hartwell Ford
Royston, GA
41 Reviews
We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
We take pride in our customer service! Our team at Lake Hartwell Ford are committed to providing amazing customer experiences.
Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 41 reviews
March 26, 2025
Roger was great. service was great. but the cost was over 500 for a new battery and cable. that high cost will prevent me from returning. no coupons or promotions service was great. but the cost was over 500 for a new battery and cable. that high cost will prevent me from returning. no coupons or promotions were available to help offset the high cost. More
by alrertz
Verified CustomerEmployees Worked With
roger in service
March 26, 2025
Very helpfu, responsive and friendly. Kept me informed of what needed to be done with pictures. Above and beyond on customer service. Kept me informed of what needed to be done with pictures. Above and beyond on customer service. More
by laurbridg
Employees Worked With
Steven in service
March 25, 2025
The service was great and the time was shirt. The people there are super nice and helpful. The people there are super nice and helpful. More
by russpaul1960
Employees Worked With
March 23, 2025
Excellent dealership and top notch service department. I feel like a valued customer every time I go see them. I trust the service that is recommended for my truck and the work is always performed as desc I feel like a valued customer every time I go see them. I trust the service that is recommended for my truck and the work is always performed as described. I would not trust my vehicle to any other service department. All of the staff is eager to please and they take the time to get to know you. Customer service is very important to me and lake Hartwell Ford is the leader in providing an excellent customer experience at a most reasonable price. I would recommend them to anyone who needs any vehicle service. More
by dwayneroxlogistics
March 22, 2025
It was a pleasant experience and everyone was very helpful! We would definitely recommend them to friends and family! helpful! We would definitely recommend them to friends and family! More
by thomashuschka59
Employees Worked With
March 22, 2025
Stephen Dove shop manager & head mechanic Keith Godwin have bent over backwards to make sure my f-150 truck was fixed right ! They are very professional people easy to deal with & do their job going the have bent over backwards to make sure my f-150 truck was fixed right ! They are very professional people easy to deal with & do their job going the extra mile every time I go in More
by manleyups
Employees Worked With
Stephen Dove ,Keith Godwin
