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35 Reviews of Lake Hartwell Ford - Service Center
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May 19, 2025
I would not recommend to anyone. After 6 years of service with them. I had a recall on my vehicle and had to get my motor replaced. ( I drove the vehicle there) After a few months I After 6 years of service with them. I had a recall on my vehicle and had to get my motor replaced. ( I drove the vehicle there) After a few months I came to pick the vehicle up and did not make it out of the parking lot. I parked and noticed my car was spewing antifreeze. I was given my rental back and was told it would be taken care of. 3 weeks later I was bullied into making a decision in an hour of paying 1500 for my radiator to be fixed or bringing the rental back. After I stated they had my car for weeks saying they were working on it and that I could not bring it there, Anthony the service director said he was calling the law to come get the rental car. He openly admitted it looked like something was dropped on the radiator but denied they did it. I called Ford customer service and got it dropped down to 750 but that was all the help I received. Jeff the sales manager managed to let me use the rental for 2 more days while I figured things out. Bless him for that. However, I will never return here after the stress and anxiety they have put me through. More
by breanasanders769
Verified CustomerEmployees Worked With
May 13, 2025
The service department is very good. They take very good care of both my vehicles. I have never in the last 6 years of their service given me any reason to complain. They are very thorou They take very good care of both my vehicles. I have never in the last 6 years of their service given me any reason to complain. They are very thorough and complete with whatever service I am there for. Highly recommended. More
by ssanderscg48
Employees Worked With
May 03, 2025
Excellent service! ! Always pleased when we use Lake Hartwell Ford! They meet all our families needs! ! Always pleased when we use Lake Hartwell Ford! They meet all our families needs! More
by Ppls5
April 30, 2025
Best Ford dealership in Georgia 👍🏽👨🏻🔧 Honest and dependable in all repairs. Other dealerships can’t hold a candle to Lake Hartwell Ford! dependable in all repairs. Other dealerships can’t hold a candle to Lake Hartwell Ford! More
by Moosetick77
Employees Worked With
Service and maintenance dept👨🏻🔧🧑🏽🔧👩🏻🔧👨🏻💻
April 25, 2025
Its service department is hands above the service departments of other dealers. However, it could be greatly improved by charging its customers based on the lesser of the actual time spent by its qu departments of other dealers. However, it could be greatly improved by charging its customers based on the lesser of the actual time spent by its qualified mechanics or the time proved in the “book rate”, which usually exceeds the actual time expended. This would still yield a profit for the mechanic and dealership and would lead to a lot more work given to the dealership and less work provided to independent mechanics. More
by beauBeau
Employees Worked With
Steven Dove
April 18, 2025
First class service department Very accurate with times Very friendly staff Anthony and Stephen are very good assets to Lake hartwell Ford times Very friendly staff Anthony and Stephen are very good assets to Lake hartwell Ford More
by jeffrey.yeargin
Employees Worked With
April 18, 2025
Very helpful. Since the work on my truck was very involved, they were great. The dealership worked on all aspects of the work to be done. They helped facilitate a Since the work on my truck was very involved, they were great. The dealership worked on all aspects of the work to be done. They helped facilitate a vehicle to use while servicing my vehicle. Stephen did an excellent job explaining the questions about the work on my truck. Professional and wouldn't hesitate to go back. Very friendly staff. More
by ibhardy
Employees Worked With
Stephen Dove
