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Lake Hartwell Ford - Service Center

Royston, GA

4.8
30 Reviews

30 Reviews of Lake Hartwell Ford - Service Center

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May 01, 2025

They were on time and served my car quickly. He was also very informative about my vehicle. More

by Ddhughes33
Recommend Dealer
Yes
Employees Worked With
Anthony
April 30, 2025

Best Ford dealership in Georgia 👍🏽👨🏻‍🔧 Honest and dependable in all repairs. Other dealerships can’t hold a candle to Lake Hartwell Ford! More

by Moosetick77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and maintenance dept👨🏻‍🔧🧑🏽‍🔧👩🏻‍🔧👨🏻‍💻
April 25, 2025

Its service department is hands above the service departments of other dealers. However, it could be greatly improved by charging its customers based on the lesser of the actual time spent by its qu More

by beauBeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Dove
Apr 30, 2025 -

Lake Hartwell Ford responded

We appreciate this feedback greatly and it is something we can pass along to our service department as a suggestion as well. Thank you for complimenting our service department compared to others and we will continue to work to build a very efficient and affordable option for all. Thank you for being part of the Lake Hartwell Ford family.

April 18, 2025

First class service department Very accurate with times Very friendly staff Anthony and Stephen are very good assets to Lake hartwell Ford More

by jeffrey.yeargin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Fincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Lake Hartwell Ford responded

Jeffrey thank you so much for leaving a review of our service department.. We agree that Stephen and Anthony are both great assets to the company as well! We appreciate your trust in us and we cannot wait to earn another 5 star review with your next visit. Thank you for being part of the Lake Hartwell Ford family!

April 18, 2025

Very helpful. Since the work on my truck was very involved, they were great. The dealership worked on all aspects of the work to be done. They helped facilitate a More

by ibhardy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Dove
Apr 18, 2025 -

ibhardy responded

Thank You!

April 15, 2025

Great and friendly staff they will take time to explain things to meet your needs More

by Hammertime1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Apr 30, 2025 -

Lake Hartwell Ford responded

Thank you so much for the review. We will continue to strive to earn a 5 star review from you in the future! We try to remain patient and thorough to meet everyone's needs while they are here, whether it be with sales or service. Thank you for trusting Lake Hartwell Ford!

April 14, 2025

It was OK. Everything was good. I appreciate The service I got from the Ford company More

by Rickyminish1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Fincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawson Cronic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Palenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Lake Hartwell Ford responded

What glowing reviews! We are so grateful for your business and just as thankful for the 5 star reviews! We are always striving to provide everyone with this experience and want to thank you for sharing this sentiment with others. We are so glad you're part of our family here at Lake Hartwell Ford!

April 08, 2025

Easy to schedule an appointment Competent and timely service Good customer service practices Close to home More

by shaelidan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
April 07, 2025

Stephen was very helpful to get what I needed done and order parts to finish the job thanks More

by brown_benny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
April 05, 2025

Awesome people! Great friendly service department! Well knowledge and efficient. I was in and out in a timely manner! Stephen in great! More

by stephendove505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Dove
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