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Lake Hartwell Ford - Service Center

Royston, GA

4.7
35 Reviews

35 Reviews of Lake Hartwell Ford - Service Center

Sort by
May 19, 2025

I would not recommend to anyone. After 6 years of service with them. I had a recall on my vehicle and had to get my motor replaced. ( I drove the vehicle there) After a few months I More

by breanasanders769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Fincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

The service department is very good. They take very good care of both my vehicles. I have never in the last 6 years of their service given me any reason to complain. They are very thorou More

by ssanderscg48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Fincher
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

Great service. Replaced my top and did a great job They do good work in my opinion More

by jrefd
Recommend Dealer
Yes
Employees Worked With
Service
May 03, 2025

Excellent service! ! Always pleased when we use Lake Hartwell Ford! They meet all our families needs! More

by Ppls5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Fincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Dove in Service and Stephanie
May 03, 2025

always a good dealing with the guys in the service department. They treat you good. More

by cbentley0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Dove
May 01, 2025

They were on time and served my car quickly. He was also very informative about my vehicle. More

by Ddhughes33
Recommend Dealer
Yes
Employees Worked With
Anthony
April 30, 2025

Best Ford dealership in Georgia 👍🏽👨🏻‍🔧 Honest and dependable in all repairs. Other dealerships can’t hold a candle to Lake Hartwell Ford! More

by Moosetick77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and maintenance dept👨🏻‍🔧🧑🏽‍🔧👩🏻‍🔧👨🏻‍💻
April 25, 2025

Its service department is hands above the service departments of other dealers. However, it could be greatly improved by charging its customers based on the lesser of the actual time spent by its qu More

by beauBeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Dove
Apr 30, 2025 -

Lake Hartwell Ford responded

We appreciate this feedback greatly and it is something we can pass along to our service department as a suggestion as well. Thank you for complimenting our service department compared to others and we will continue to work to build a very efficient and affordable option for all. Thank you for being part of the Lake Hartwell Ford family.

April 18, 2025

First class service department Very accurate with times Very friendly staff Anthony and Stephen are very good assets to Lake hartwell Ford More

by jeffrey.yeargin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Fincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Lake Hartwell Ford responded

Jeffrey thank you so much for leaving a review of our service department.. We agree that Stephen and Anthony are both great assets to the company as well! We appreciate your trust in us and we cannot wait to earn another 5 star review with your next visit. Thank you for being part of the Lake Hartwell Ford family!

April 18, 2025

Very helpful. Since the work on my truck was very involved, they were great. The dealership worked on all aspects of the work to be done. They helped facilitate a More

by ibhardy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Dove
Apr 18, 2025 -

ibhardy responded

Thank You!

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