Lake Keowee Ford

Very professional salesmen. I didn’t feel like I was a piece of meat being swarmed by vultures. David took care of us and we purchased two vehicles. Price could have been a litt I didn’t feel like I was a piece of meat being swarmed by vultures. David took care of us and we purchased two vehicles. Price could have been a little lower but with the market for used cars being what it is we are happy with our purchases. More

I was very disappointed in the service center on my last trip LuldF. I had set up an appointment for a recall on my door latch. i was told it take about 4 hours to complete the work. My appt was 8:00 a.m trip LuldF. I had set up an appointment for a recall on my door latch. i was told it take about 4 hours to complete the work. My appt was 8:00 a.m. and i expected to pick up my truck around noon. I did not hear anything by 1:30 pm, so i called to find out the status of my service. i was told that they were working on it, but they did not give me a time when it would be ready. Since i did not know a time, it tied up my wife and my time until i was notified it was ready. finally, at 4:30 p,m i was told the vehicle was ready for pick up. When i went the service department, i was told the delay was due to approval by Ford to do the work. I did not understand since Ford was the one who sent me the recall information. Regardless, i felt that the service department should have contacted me to give me any update on the progress. Communication between the service dept and myself was very disappointing. I am due a service soon and i am debating about going to another Ford dealership. This will depend on your response to this message. i expect my dealership to be able to communicate with me , when issues arise and to finish work on timely basis. Since i purchased the truck from you, i would like to continue having my services done at your location. Sincerely, Stan Childers 8/7/2022. More

No one knows what they’re doing and what to do or tell the truth the truth More

Amazing staff! Shawn did a great job in helping me 😁 The process was super fast and easy Shawn did a great job in helping me 😁 The process was super fast and easy More

Terrible. Once they get your money they don’t want to help you if you have issues Once they get your money they don’t want to help you if you have issues More

Service was fantastic! Couldn’t have asked for a better experience. Abe was top notch in customer service! Couldn’t have asked for a better experience. Abe was top notch in customer service! More

Very good. Got service in a timely fashion. Would recommend for service on any Ford. Got service in a timely fashion. Would recommend for service on any Ford. More

Great service as always! Lobby is nice and Comfortable, everyone is nice and polite, it’s always a pleasant experience! Lobby is nice and Comfortable, everyone is nice and polite, it’s always a pleasant experience! More

Excellent experience. Would recommend to anyone looking to buy, trade or sell a new or preowned vehicle. Would recommend to anyone looking to buy, trade or sell a new or preowned vehicle. More