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Lake Keowee Ford

Seneca, SC

Overview
Reviews
4.8
964 Reviews
Call Dealership (864) 888-3600

10801 Clemson Blvd

Seneca, SC

29678

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Showing 964 reviews

March 09, 2022

Roman in sales was very helpful and responsive. I love buying a new car. But sometimes the buying process is not my favorite thing to do. These folks made it easy. More

by paul@paulparrish.net
Recommend Dealer
Yes
Employees Worked With
Christian in finance. Dommmmmm
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March 08, 2022

I need my stereo fixed but thet want to charge me $1300 too fix it when earlier it was only to be $700. I am not pleased by this and feel luke I am being taken for. More

by MAY6TH16
Recommend Dealer
No
Employees Worked With
ShawnA
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Mar 11, 2022 -

MAY6TH16 responded

The only way I would recommend Lake Keowee Ford off of HWY 123 IN SENECA SC. Is if they were to fix my stereo. I have had my transmission fixed, my water pump fixed and this is within two years of having my truck! Now they want to charge me $1300 to fix my stereo. I DON'T THINK SO!

Mar 11, 2022 -

MAY6TH16 responded

I HAVE ACTUALLY THOUGHT ABOUT CALLING THE LOCAL NEWS ABOUT ALL OF THIS

March 08, 2022

Friendly professional service with proactive communication. Had no issues car was fixed properly and clean when returned. More

by TDDOMANSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRANDON WLSON, CHRIS HAMBY, ASHLEY McDUFFIE
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March 05, 2022

Eddie did an outstanding job with the purchase of my new vehicle. I would highly recommend him and Lake Keowee Ford More

by Pjohnson18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Rogers
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March 04, 2022

We got down to business and made a deal. Dustin was accommodating and bought me a water. Only wish the e vehicle I bought had 2 keys, but Dustin put me in touch with someone to make an extra More

by DALEYOUNG01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Rager
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March 03, 2022

I will never deal with Lake Keowee Ford again. They are no longer the company they use too be. More

by MAY6TH16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
BRANDON WLSON, CHRIS HAMBY, ASHLEY McDUFFIE
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Mar 11, 2022 -

MAY6TH16 responded

The only way I would refer someone to Lake Keowee Ford is if they fix my stereo at a reasonable price NOT $1300.

March 02, 2022

bad oil change on a very expensive vehicle. No guarantees in writing on a potential broken engine More

by Craig S
Recommend Dealer
No
Employees Worked With
ASHLEY McDUFFIE
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Mar 02, 2022 -

Lake Keowee Ford responded

Always 3 sides to every story! After 2 months after his oil change he shows up and said we did something wrong! I Feel like the guy wants something for nothing and after his 5th review. He changes his story every time and his does. Wish you the best and enjoy your truck. Remember after 2 months! Then all of a sudden we are the bad guys. Not buying your story! Mark Williams

Mar 02, 2022 -

Craig S responded

Amazing that Mark Williams does not remember the call we had that Williams admitted Lake Keowee Ford service department incorrectly changed the oil in my truck. I drove an expensive vehicle for many miles without oil due to your service department breaking the oil filter bracket allowing oil to spread everywhere including my garage floor. Remember our conversation ?? Check the recording of the call you reminded me of several times during the call. I also have a recording of the call. Bottom line you refuse to back up any rebuild expense of the engine in my diesel F250 in writing now that the engine is beginning to breakdown due to lack of oil. The reason now for my internet reviews, my BBB complaint and answering questions from Ford Motor Company. Stay tuned. Ford will also not pay for the expense, it is Lake Keowee Ford at fault! Although I will be stuck with a $30k+repair bill, I want current and future customers of Lake Keowee Ford to know the potential risk of an oil change on their expensive vehicle by Lake Keowee Ford. Dealer Rater please publish my response.

Sep 06, 2022 -

Craig S responded

Facts speak for themselves. Lake Keowee Ford messed up my F250. Look at the picture. Good luck in the future you will need to stay in business

Sep 06, 2022 -

Lake Keowee Ford responded

Sorry sir, there aren't any facts that you have shown us. There isn't any damage to your truck. You can't find anyone to say that there is or was any damage. You say that you will have to spend 30K on a repair bill? When ? I told you I would buy the truck back for what you paid for it, then you started backtracking! I will say it again Craig, I will buy your truck back for what you paid for it! You In? Or Out?

March 02, 2022

Second to none in quality service! i e....recalls, oil changes, maintence of vehicle, etc.......Shanna and Ashley are truely professional service representatives and Lake Keowee Ford a More

by NTHNSHRP1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SHANNA & ASHLEY, CHRIS HAMBY
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March 01, 2022

The employees in the service department are very friendly and attentive. Very positive experience there. More

by JACKBRASWELL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRIS HAMBY
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March 01, 2022

I loved the layout of the service department. The employees were not pushy and were very personable! They explained their findings in layman’s terms without trying to guilt you in to purchasing More

by MAPLESKLM1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ASHLEY McDUFFIE
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