
Lake Keowee Ford
Seneca, SC
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Friendly staff. Abe was very helpful and great to work with. He set-up the app on my phone and explained everything in a way that could be easily understood by someone who doesn't usually use technolog with. He set-up the app on my phone and explained everything in a way that could be easily understood by someone who doesn't usually use technology. More
Friendly people but when I had oil change and tire rotation they didn't put the dust cover access cover back on they left it hanging and didn't reset the oil life read out I did that myself and had to rotation they didn't put the dust cover access cover back on they left it hanging and didn't reset the oil life read out I did that myself and had to go back to get cover put back also haven't seen my service record post to the Ford pass either More
Friendly staff. Dakota kept me informed on progress of Friendly staff. Dakota kept me informed on progress of work on my car. Took me without appointment. Friendly staff. Dakota kept me informed on progress of work on my car. Took me without appointment. More
Communication is non existent, tried for month to get an approved warranty claim setup, 3 different people in the service department could not call me back…excuses one after another…I tried emails as well, approved warranty claim setup, 3 different people in the service department could not call me back…excuses one after another…I tried emails as well, no luck. I bought my car here, and due to buy another in about a year, had full plans of buying here again…definitely second guessing that. Service after the sale is how you sell another…sales 101. More
Very happy with my new Ford F-350 King Ranch. Eddie not only explained the ordering process he went through the options with a vehicle on the lot and then when the vehicle arrived from Ford (months earlier only explained the ordering process he went through the options with a vehicle on the lot and then when the vehicle arrived from Ford (months earlier than I expected due to supply chain issues) he went over the truck head to toe with mo on operations and even drove me back to my house to drop off my other vehicle. Can't wait to enjoy this new truck on a trip! More