
Lake Keowee Ford
Seneca, SC
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funny solution to not so funny issue The issue was with my GPS after updating the SD card in the Navigation system. The issue was diagnosed and remedied within an hour. The master syste The issue was with my GPS after updating the SD card in the Navigation system. The issue was diagnosed and remedied within an hour. The master system had to be reset, (kinda a pain b/c all addresses and radio station presets had to be re-set, then the car had to be driven in figure 8s around a parking lot to recalibrate the GPS compass. More
Awesomeness Everyone was very nice and helpful. I asked a lot of questions, and Drake was very patient with me and answered them all. The finance gentleman was al Everyone was very nice and helpful. I asked a lot of questions, and Drake was very patient with me and answered them all. The finance gentleman was also very patient with me and explained all out very well. More
Oil change Best Ford dealer ever. I will return there and deal with them. Thanks again for the opportunity and I look forward to seeing you and your employees ag Best Ford dealer ever. I will return there and deal with them. Thanks again for the opportunity and I look forward to seeing you and your employees again. More
Excellent Would recommend this place to buy a car and their service center. Great customer service! They made the service fast and buying our truck was the easi Would recommend this place to buy a car and their service center. Great customer service! They made the service fast and buying our truck was the easiest I have experienced. More
lied to and want fix vehicle We purchase a 2017 Ford focus on march 28th, the salesman and finance manager said we would get a car fax report we never got it, during our conversat We purchase a 2017 Ford focus on march 28th, the salesman and finance manager said we would get a car fax report we never got it, during our conversation we were told know issues with the car we purchased. After a week of driving we found the transmission acting up, so we called to get car looked at it took 3 weeks to get the car in, then in a day they said it was fixed, got the car back and same issue so we returned to get it look at, the mechanic road with us and told us it was transmission flutter and all of them did it and Ford wouldn't fix it until it got above a certain level and ours wasn't at that level, so i wanted to speak to the manager and they gave me Randy who was great at explaining things to me but it didn't fix our car, it will probably mess up when warranty is gone. He brought me the report out and showed me where this car was in shop at 7900 miles with the same issue, if we would've gotten our report before purchase we wouldn't have purchased it. so we were lied to. Know one else has contacted me about this issue and im disappointed. I want it to be known I will never purchase another car from these guys, all they care about is a sale not honesty. i will share with everyone I know how we were treated and lied too. And to top all this off the gentlemen in the shop the parts counter guy was a complete jerk to my girlfriend as well as me, his name was Allen if you care to know. This was the worse experience ever buying a vehicle. More
Truck Upgrade We looked for a used diesel truck. We test drove two and got a good deal on the one we liked best. Liked the no pressure environment and fair deal. We looked for a used diesel truck. We test drove two and got a good deal on the one we liked best. Liked the no pressure environment and fair deal. More
They were up front and efficient My salesman gave me a great price up front and worked hard to get the deal done very efficiently and quickly no hassles making the process quick and e My salesman gave me a great price up front and worked hard to get the deal done very efficiently and quickly no hassles making the process quick and easy. More
Awesome My son and I was looking at a used car. We needed to come in on Saturday and be out fast. They did as promised and let me know at closing Friday they My son and I was looking at a used car. We needed to come in on Saturday and be out fast. They did as promised and let me know at closing Friday they still had it. Aaron got us in and started fast and helped my son buy his first car. TYVM. Dylan also did a great job helping. They got us in text drive and got us the best deal all while teaching my son the sales process. As a bonus got us out in the time we needed. I would recommend them to everyone. More
Rushed and no paperwork I'm not sure what has happened here but we deal with some one different in the service dept the last few times we been in. I was glad it only took abo I'm not sure what has happened here but we deal with some one different in the service dept the last few times we been in. I was glad it only took about 30 min. but when i payed they did not include a copy of the points they check: Brakes, tire tread,etc. I asked the girl i paid for a copy because it was attached to their copy and my copy was blank. Also they didn't put the sticker on my windshield to remind me of my next oil change. More
Great Dealership Customer service was great. I was in and out in an hour with my new truck. They beat everyone's price and allowed more on my trade. Will definitely sh Customer service was great. I was in and out in an hour with my new truck. They beat everyone's price and allowed more on my trade. Will definitely shop here again. Clean up shop was a little sub par. Other than that great experience!! More