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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

4.8
5,775 Reviews

20320 Chartown DR

Cornelius, NC

28031

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Showing 5,775 reviews

December 28, 2023

Service team made certain we were completely satisfied. Service was performed well and I. The time expected. Communication was very nice with multiple updates. More

by coffeefor2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Christman
Dec 29, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us! We want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge. We hope to see you again in the future!

December 28, 2023

The staff was very helpful and friendly. The only thing that I would change is, I wish they would not have lost the key to the vehicle that I purchased and they would have had the new key ma More

by bobham2123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Blue
Jan 01, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We're constantly trying to improve our services, so your input is valuable. We'll look closely at what you've said and see how we can improve things. Your business is very much appreciated!

December 27, 2023

Took a long time to work out a deal but in the end it was worth it More

by lmrs651
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Gary Whitbeck, Michael Botti
Jan 01, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your feedback. Your input is valuable. We'll look closely at what you've said and see how we can improve things. Your business is very much appreciated!

December 27, 2023

Great experience. Customer service was top notch and the follow up has been nothing short of excellent. You guys truly made this special! More

by kelsie.langston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ayden
Dec 27, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us! We want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge. We hope to see you again in the future!

December 27, 2023

MANY THANKS to Chuck Koenig and team for going above and beyond and making the car buying process as simple as possible. We definitely recommend Chuck, Mike and team and will send folks your way! More

by DAMON.JOHN.ANDERSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Koenig
Dec 29, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us! We want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge. We hope to see you again in the future!

December 27, 2023

The customer service was stupendous very friendly and knowledgeable. Quick to respond my questions very helpful More

by pnutt1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner, Robert Christman
Jan 01, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

We want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge. We appreciate you taking the time to leave an excellent rating! Your satisfaction is important to us!

December 26, 2023

My experience was good and I was given a ride to and from my home which I appreciate. (I work from home). More

by CCASSWELSH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
Dec 26, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us! We want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge. We hope to see you again soon

December 26, 2023

The service was incredible. We would recommend them. They drove us home and picked us up after the car was finished. More

by debbiew2122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Dellorso, Jacob Preston
Dec 26, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Your satisfaction is important to us! We want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge. We hope to see you again soon

December 26, 2023

Anthony is top of his game best ever thanks so much brother I will be back lake Norman More

by Coffey888888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony , Juan Hernandez
Dec 26, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the review! We look forward to working with you in the future!

December 26, 2023

Sales personnel were great prior to and during the sale. Problem was after the sale no one from the sales, service or partner services wanted to help schedule repair of my brand new (300 miles) 2024 vehicl More

by MIKE.A.STEVENS26
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Mosayebi, Gary Whitbeck
Dec 26, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We apologize for your negative experience. We would like to learn more and work towards a resolution with you. Please reach out to our customer service manager, Claudia Soto, at csoto@parksautogroup.com

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