Lake Norman Chrysler Dodge Jeep Ram

Mark was incredible. Relatable, easy to work with, friendly and made the process easy. Highly recommend Relatable, easy to work with, friendly and made the process easy. Highly recommend More

Three instances in 1 week resulting in little or no customer service. 1) website chat conversation with rep with no follow up response as promised 2) in person service rep in service area said system w customer service. 1) website chat conversation with rep with no follow up response as promised 2) in person service rep in service area said system was down and she could not do anything at all to help me or even schedule an appointment 2) it took 2 1/2 hours of waiting in customer seating area tell me that the 45 minute bulb change could not be completed as promised and that I should pick up the car the next day More

Customer service was world class. Really appreciate the warranty service and the Uber rides to/from Really appreciate the warranty service and the Uber rides to/from More

It seemed very unorganized while I was there. I waited for quite awhile before I was helped for a scheduled service appointment and then when I received a text that my vehicle was ready I again h I waited for quite awhile before I was helped for a scheduled service appointment and then when I received a text that my vehicle was ready I again had to wait forever to be helped only for the employee that helped me to have to hunt down my keys and receipt because the girl that helped me originally was nowhere to be found. My tires also had less air in them when I left than they did when I arrived. Once my 4 free services are up I will likely go elsewhere. More

Mark Mosayebi was great to work with. He valued my time and made the process quick and easy. He valued my time and made the process quick and easy. More

I was very impressed with how quickly I was able to get my vehicle serviced especially at the last minute before a major holiday!! my vehicle serviced especially at the last minute before a major holiday!! More

My experience was good, however last time I got my oil checked my oil sensor was not reset. checked my oil sensor was not reset. More

Excellent experience with the Lake Norman Chrysler Dodge Jeep Ram service dept. They were more than willing to accommodate on an unscheduled appointment. Jeep Ram service dept. They were more than willing to accommodate on an unscheduled appointment. More

Only 15 words? How about 10 words . I will never buy a car from this dealership again. How about 10 words . I will never buy a car from this dealership again. More

Absolutely Beautiful Facility, New to the area and Wow! !! Great communication throughout the entire process. !! Great communication throughout the entire process. More