Lake Norman Chrysler Dodge Jeep Ram

The first few experiences were a little difficult when our car was called in for a recall and there was not a rental ready for me even though it had been set up. Jacob helped us out the third time this ha our car was called in for a recall and there was not a rental ready for me even though it had been set up. Jacob helped us out the third time this happened and made sure to fix all the errors of his coworkers. He helped up this time again and truly would only like to work with him in the future. He made sure we had a car that could accommodate three car seats, was clear with instructions about the car, and kept us up to date on the status of our car. Jacob made this experience flawless. I could not speak higher of him. More

They did not do what I asked for but elected to do service at MUCH higher cost than the e-mail they sent me. service at MUCH higher cost than the e-mail they sent me. More

we like this place,and have been customers here for 8 years..we leased 3 vehicles and became very friendly with many people that work there,from all departments.. years..we leased 3 vehicles and became very friendly with many people that work there,from all departments.. More

Helpful and quick. Fixed the problem and filled my washer fluid without me asking for it Fixed the problem and filled my washer fluid without me asking for it More

Service experience was great. The advisor made it easy approach to problem resolution. Coffee was good. The advisor made it easy approach to problem resolution. Coffee was good. More

Professional and timely service. The service representative was outstanding. He provided an excellent experience. Very pleased. The service representative was outstanding. He provided an excellent experience. Very pleased. More

Great customer service, quick and professional! Jordan Reedy got me in and out in the amount of time he stated. Jordan Reedy got me in and out in the amount of time he stated. More

Great inventory. Mark M. helped me to get the vehicle I wanted at a good price. He is professional and doesn't waste my time. If I need another vehicle I will be back Mark M. helped me to get the vehicle I wanted at a good price. He is professional and doesn't waste my time. If I need another vehicle I will be back! More

My vehicle was there 4 days, I item of four was repaired and when I picked it up it was filthy ! Waiting for part to come in , hopefully next appointment goes bettet. and when I picked it up it was filthy ! Waiting for part to come in , hopefully next appointment goes bettet. More

Chuck provided great customer service, explained everything to me thoroughly and helped me get on my way promptly. Thank you! everything to me thoroughly and helped me get on my way promptly. Thank you! More