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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

4.8
5,775 Reviews

20320 Chartown DR

Cornelius, NC

28031

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Showing 5,775 reviews

November 29, 2023

Maggie is always great to work with. She had the Wagoneer waiting for us when we arrived More

by THE PRICE'S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maggie Carrigan, John Cauble
Dec 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience and review.

November 29, 2023

Jacob did an excellent job of listening to any concerns and taking care of my service needs on our new Chrysler Pacifica. He's a great team member! More

by rsmcglothlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
Dec 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. If you have any further questions, please give us a call. We're always happy to help!

November 29, 2023

Very good result to a very bad situation - Jeep transmission died (42000 miles) while on vacation. Chuck Conner and the Service team performed miracles and (1) got a new transmission (it was the on More

by scoochbean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
Dec 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 29, 2023

We found Lake Norman CDJeep to be outstanding ! The sales staff was extremely personable, helpful, and supportive. It’s a family atmosphere where everyone from the sales reps to the owners were inv More

by rossi1927
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
She is not listed
Dec 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience and review.

November 29, 2023

Great job Chuck! Everything worked out well with the car drop and pick up and the service was completed on time! More

by martylaura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
Dec 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience and review.

November 29, 2023

Excellent service, as speedy as possible without sacrificing quality work. Jacob is awesome and very helpful. More

by david.lowell.jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
Dec 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 28, 2023

Very clean but the communication could have been better on how long the service would take. More

by bessig324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
Dec 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

November 27, 2023

I asked for a tire rotation while I had my car in for an oil change. Upon returning Kelley said they did not rotate the tires because I was in need of new tires. She said it would be a waste of money. She More

by bevblake11925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelley
Dec 02, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

November 27, 2023

Have always been easy to work with Stephon’s and mark both are great to work with. More

by PETE3190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Gordon
Dec 01, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 27, 2023

The sales team is very inconsistent and quite honestly, very dishonest!! I would NEVER purchase another vehicle there, nor refer anyone LNCDJR. More

by allisoncandelora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike King, Diamond Lovell
Dec 02, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Allisoncandelora, we regret to hear that you are displeased with your recent experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (704) 896-3800 so we can work towards a resolution. We look forward to hearing from you.

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