
Lake Norman Chrysler Dodge Jeep Ram
Cornelius, NC
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Jacob did an excellent job of listening to any concerns and taking care of my service needs on our new Chrysler Pacifica. He's a great team member! and taking care of my service needs on our new Chrysler Pacifica. He's a great team member! More
Very good result to a very bad situation - Jeep transmission died (42000 miles) while on vacation. Chuck Conner and the Service team performed miracles and (1) got a new transmission (it was the on transmission died (42000 miles) while on vacation. Chuck Conner and the Service team performed miracles and (1) got a new transmission (it was the only one available in the area) and (2) installed the new unit very quickly. We feared that the car would be in NC for weeks awaiting a transmission. The team got it fixed and we got it back in less than 2 weeks. More
We found Lake Norman CDJeep to be outstanding ! The sales staff was extremely personable, helpful, and supportive. It’s a family atmosphere where everyone from the sales reps to the owners were inv The sales staff was extremely personable, helpful, and supportive. It’s a family atmosphere where everyone from the sales reps to the owners were involved in our transaction. Highly recommend them for the purchase of a new or used vehicle. We have done both. Even the rates for financing were better than my personal credit union. Give them a shot. I think you be happy you did… More
I asked for a tire rotation while I had my car in for an oil change. Upon returning Kelley said they did not rotate the tires because I was in need of new tires. She said it would be a waste of money. She oil change. Upon returning Kelley said they did not rotate the tires because I was in need of new tires. She said it would be a waste of money. She could have called me and asked. I wanted them rotated. Also they were doing a ##point inspection. Cool. But they didn't check my tire pressure and I had to go and fill up my tires myself. Please do what you say you are going to do (tire pressure) and call if you think I don't need something that I wanted done (tire rotation). More
The sales team is very inconsistent and quite honestly, very dishonest!! I would NEVER purchase another vehicle there, nor refer anyone LNCDJR. very dishonest!! I would NEVER purchase another vehicle there, nor refer anyone LNCDJR. More