Lake Norman Chrysler Dodge Jeep Ram

It would be a 5 star, BUT dealers need to get their show together. Ridiculous that it takes 5+ hours to buy a car from y’all. But I can go to online or use an app and be done in under an hour. Get in shap together. Ridiculous that it takes 5+ hours to buy a car from y’all. But I can go to online or use an app and be done in under an hour. Get in shape or you’ll die like the rest of the dinosaurs. More

Fantastic place from sales to service could not ask for better service! They listen to my concerns and will always go out of their way to assist you. 5 stars in my book ! better service! They listen to my concerns and will always go out of their way to assist you. 5 stars in my book ! More

Breanna Tucker . .. was OUTSTANDING she provided the best customer service I have ever seen in quite some time. She is a keeper. .. was OUTSTANDING she provided the best customer service I have ever seen in quite some time. She is a keeper. More

Had the truck I wanted and got me out fast. Best sales team I had bought from. Best sales team I had bought from. More

I came to lake Norman looking for a new car. This was going to be my first car purchase so I was really nervous and new to the whole experience. When I walked in Maggie was quick to greet me and This was going to be my first car purchase so I was really nervous and new to the whole experience. When I walked in Maggie was quick to greet me and took me in and made this whole experience wonderful! She never gave up to help me find my dream Jeep! At the end of it all she did just that and I landed a BRAND new 2023 Jeep compass! I never would have thought my first car I was going to buy was going to be a new one! But Maggie made sure I was getting EXACTLY the car I wanted! After we left with the car and got it home we ended up naming the car Maggie! We loved our experience so much with her we will forever remember my first car purchase experience with her! She went above and beyond to make sure I was getting what I wanted as well as I understood the whole process of getting the car and never rushed the process but made sure I was comfortable with what was going on. More

Service rep was great and attentive. Answered all my questions every step of the way. Answered all my questions every step of the way. More

Courtesy. Cares about your needs and wants. Follows up on if service was to your satisfaction. Cares about your needs and wants. Follows up on if service was to your satisfaction. More

I had various upgrades made to my Jeep Wrangler Unlimited (new tires & wheels; lift kit; spare tire carrier; additional lighting) done by Carolina Custom. The experience was great and the work performed was (new tires & wheels; lift kit; spare tire carrier; additional lighting) done by Carolina Custom. The experience was great and the work performed was high quality. Working with Ty was easy and he helped me during the decision making process as this was the first project like this that I have done. The online builder was so nice, and a difference maker when comparing other options. It provided an idea of price and how my Jeep would like before I ever visited the location. Most important, there was no room for miscommunication in what I ordered (which I have had issues at other shops). I would definitely recommend Carolina Custom! More

Hannah was super helpful with the issues we were having and went above and beyond to make sure I was happy! and went above and beyond to make sure I was happy! More

Fast and friendly. Feel like I’m not get lying ripped off and safer knowing they check everything. Feel like I’m not get lying ripped off and safer knowing they check everything. More