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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

Overview
Reviews
4.8
5,663 Reviews
Call Dealership (704) 755-6596
View Awards

20320 Chartown DR

Cornelius, NC

28031

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Showing 5,663 reviews

September 08, 2023

Our liaison Christa made our experience at Lake Norman Chrysler top notch. Not only did she answer all of our questions, but she also contacted our extended warranty company and facilitated a smooth trans More

by SHOOTERDAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christa Cook
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Sep 11, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. Our team strives to deliver an excellent service, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 08, 2023

All great! Chuck was awesome and the experience was great. Would highly recommend. Show care and concern, and made the deal happen. More

by carlockjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Koenig
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Sep 11, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience and review

September 08, 2023

I brought my car for check. But unfortunately I got a wrong diagnostic about it More

by ammar13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelley
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Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Ammar13, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We hope you are willing to give us another chance. Please reach out to us at (704) 896-3800 so we can work towards a resolution.

September 08, 2023

Everyone at the dealer was very helpful and friendly in helping us pick out the best car. More

by ascenciondiaz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Baker, Samuel Maria
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Sep 10, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 08, 2023

Fast. Had me out in about 2 hours. I am still waiting for them to pay off my trade-in (especially since I’m still making payments!) More

by deerslayer.george
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Botti
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Sep 11, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (704) 896-3800 when you have a chance. Thank you, and we look forward to hearing from you.

September 07, 2023

No many options for adding features. parts and service lack of knowledge, reasonable pricing and options. More

by Jaserran123
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jamelle
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Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Jaserran123, we regret to hear that you are displeased with your recent experience with us. Thank you for leaving feedback. Please reach out to us at (704) 896-3800 so we may identify ways to improve your experience.

September 07, 2023

I travel 30 minutes past another Jeep dealership to come to this one because I appreciate and trust the service I have received here. More

by cjohnson470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana service advisor , Jason White
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Sep 11, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality service. We are always more than happy to assist you if anything else comes up. Take care!

September 07, 2023

The process was thorough, reasonable, and friendly from start to finish! We will gladly do business again. More

by Mingelsby1975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mosayebi, John Cauble, Camil Guerra
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Sep 12, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience and review.

September 07, 2023

The service was quick and effective. Nicolas always does a great job ensuring I know the level of detail and time it will take to complete my service. More

by ARBEEKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Guidi
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Sep 11, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

September 07, 2023

Professional and prompt efficient friendly and always ask is there anything I need to just let them know More

by PEELE211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
Report | Print
Sep 10, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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