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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

Overview
Reviews
4.8
5,663 Reviews
Call Dealership (704) 755-6596
View Awards

20320 Chartown DR

Cornelius, NC

28031

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Showing 5,663 reviews

September 07, 2023

Great customer service, punctual, great communication, very empathetic on situations. Jacob is a great advisor and I will continue to my business with More

by fussellaustin362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Conner, Jacob Preston
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Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We would like to learn how we could get to a 5- star review. If you are willing to give us another chance, please reach out to us at (704) 896-3800 to speak to our manager directly.

September 07, 2023

I had great service! And all of the people are great and helpful. No complaints. More

by MACHILLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Christman
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Sep 11, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we appreciate your positive review about your experience with us! If you have any further questions, please give us a call. We're always happy to help!

September 07, 2023

Excellent service I’m very happy with the people and how easy everything was. I would let everyone know how happy this event was. More

by mrsam68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maggie Carrigan
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Sep 11, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 06, 2023

They took care of me and ensured that I was comfortable during my wait. Top service as usual. More

by neal.eley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
Report | Print
Sep 09, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience and review.

September 06, 2023

I was pleasantly surprised to find the service department open on Labor Day and was grateful to have the battery on my 2020 Pacifica replaced in a timely manner and ready to go with no appointment. More

by bobward1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
Report | Print
Sep 09, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience and review.

September 06, 2023

Great service I will be back in the future for all of my needs. Thanks More

by devilsblu55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Sep 09, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience and review.

September 06, 2023

The service employee was very helpful and kind. Thank you for being so helpful when I was there More

by valsalva00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Sonnenberg
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Sep 09, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience and review.

September 06, 2023

The service was top notch and quick. They were able to take me two days after I contacted them with my issue. The dealership I typically go to in my hometown is always 2+ weeks out for More

by Donahoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christa Cook, Dane Sonnenberg
Report | Print
Sep 09, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience and review.

September 05, 2023

Great customer service. Listened to what I wanted and found it on the lot. Took time to go over the details and were efficient. More

by jcnicastro1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Gibson, Maggie Carrigan, Willie Brown, Donnie Clamon, Juwan Clark, Michael Botti, Chris Blue, Abby Christie, Mackenzie Gillespie, Camil Guerra
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Sep 08, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 05, 2023

Overall Great experience! Jacob was super helpful and very professional. I will definitely recommend Lake Norman Chrysler Dodge Jeep Ram to anyone! More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
Report | Print
Sep 08, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Amanda, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

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