Lake Norman Chrysler Dodge Jeep Ram

Great customer service! I mentioned that I had somewhere to be at a certain time and they worked to get me out on time for my appointment which was awesome! I mentioned that I had somewhere to be at a certain time and they worked to get me out on time for my appointment which was awesome! More

Great dealership! Awesome customer service and a really good deal on the vehicle I bought. Awesome customer service and a really good deal on the vehicle I bought. More

Horrible experience. Took 1.5 hours for an oil change and I was the first person there at 7am. Also they didn’t top off fluids. Took 1.5 hours for an oil change and I was the first person there at 7am. Also they didn’t top off fluids. More

one of their salesman openly and loudly mocks customers, including myself. I should have left but I didn't and that is too bad. Got screwed on my trade as well. I should have held out for more but I was in including myself. I should have left but I didn't and that is too bad. Got screwed on my trade as well. I should have held out for more but I was in a hurry which is on me. I will never come here again. More

Personable staff. ...... very knowledgeable and quick. Beat time estimate to find problem. Very happy with their service. ...... very knowledgeable and quick. Beat time estimate to find problem. Very happy with their service. More

Mark was an outstanding salesperson helped me through hole process including assisting on shipping truck hole process including assisting on shipping truck More

Honestly one of the worst experiences I've ever had a car dealership. Terrible communication from Jacob. I waited 3 days to hear even a status on my car when initially he said the work should be completed dealership. Terrible communication from Jacob. I waited 3 days to hear even a status on my car when initially he said the work should be completed that day. Once I finally heard a status and it was reported that the issue couldnt be reproduced, we decided to order parts and just replace what it was most likely to be. Jacob said I should be getting a call to schedule that work once the parts are deliveries on Tuesday Jul 25. It is now the 27th and I still havent heard a thing. You can keep the $600 in parts you supposedly ordered and lose out on whatever labor costs I would have paid you. Will never be coming back to this location. More

Excellent care and service provided. Would recommend to anyone with their car services. Will be back. Would recommend to anyone with their car services. Will be back. More

I didn’t have an appointment and I got right in a was out in no time. Fast and friendly service will definitely return in no time. Fast and friendly service will definitely return More

Good communication with Nick he was able to keep me informed of what was going on informed of what was going on More