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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

Overview
Reviews
4.7
5,372 Reviews
Call Dealership (704) 755-6596
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20320 Chartown DR

Cornelius, NC

28031

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Showing 5,372 reviews

July 27, 2023

Brian Best Svc Mgr Lake Norman and Sal Greatest Svc advisor!! Thank you for great customer service ‘ More

by shelly_paxton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noreen Ianniello, Lisa Stone, Michelle Dellorso, Sal Curatolo
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Jul 27, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! Wishing you many safe and enjoyable miles!

July 27, 2023

Consistently great service - customer focused, friendly, helpful and efficient. The team always go the extra mile. More

by SAREYJANE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Sonnenberg
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Jul 27, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! Wishing you many safe and enjoyable miles!

July 27, 2023

Great service team and dealership overall. Quality work by service team is timely. Delearship overall has plenty of new cars to choose from More

by 34bamaboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Whitbeck, Christa Cook
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Jul 31, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We're thrilled that you had a great experience with our service team and found the dealership to have a wide selection of new cars. Providing quality and timely service is our priority, and we appreciate your kind words. We look forward to serving you again!

July 27, 2023

I loved the customer service rather than typical hard sell. Tanisha was very thoughtful as well as knowledgeable More

by COLLEENCCB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanisha Hampton
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Jul 27, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! Wishing you many safe and enjoyable miles!

July 27, 2023

Always going the extra mile. Appreciate the friendly and competent support team that greets you immediately upon arrival. More

by kdcnsokol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Christman
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Jul 27, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! Wishing you many safe and enjoyable miles!

July 26, 2023

When everything is fine, they call you right back with updates. When everything is wrong, they ignore multiple attempts at returning phone calls and getting back to you. More

by MIKE@GHOSTFACEBREWING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian johnson
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Jul 27, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We apologize for the lack of communication during your difficult experience. We understand the frustration and are committed to addressing this issue. We'll work to improve our response times and ensure consistent communication regardless of the situation. Your feedback helps us grow and serve you better.

July 26, 2023

Sal, Nick and Brady are the best! ! These men always take great care of all my need!!! More

by joel53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady is a great technician!!!, Sal Curatolo, Nick Guidi
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Jul 27, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! Wishing you many safe and enjoyable miles!

July 26, 2023

Sal, Nick and Brady are the best! ! These men always take great care of all my need!!! More

by joel53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady is a great technician!!!, Sal Curatolo, Nick Guidi
Report | Print
Jul 27, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! Wishing you many safe and enjoyable miles!

July 26, 2023

Kelley was very helpful, professional and friendly. Great customer service and very nice waiting area with refreshments. More

by stacy1167
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelley
Report | Print
Jul 27, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! Wishing you many safe and enjoyable miles!

Aug 10, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. If you have any further questions, please give us a call. We're always happy to help!

July 26, 2023

Lack of communication when vehicle onsite, would have appreciated that a tech or service rep call and ask if I would like to get any of the recommended services while the vehicle was onsite. Not after bi More

by starpaintdry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Guidi
Report | Print
Jul 27, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We apologize for the communication oversight during your visit. We'll work to ensure better communication in the future, offering recommended services while your vehicle is onsite, and clarifying details before finalizing payments. Your feedback helps us improve.

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