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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

Overview
Reviews
4.9
5,423 Reviews
Call Dealership (704) 755-6596
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20320 Chartown DR

Cornelius, NC

28031

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Showing 5,423 reviews

July 29, 2023

Excellent service, with a team both professional and courteous in delivering a positive customer experience. More

by dellaway1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston, Christa Cook
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Jul 31, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're delighted that you had an excellent service experience with our professional and courteous team. Providing a positive customer experience is our top priority, and your kind words are truly appreciated. We hope to welcome you back soon!

July 29, 2023

Fast and friendly as always. The people are great and the service was excellent. definitely recommend More

by gbaril60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelley
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Jul 31, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear that you had a fast and friendly experience with us. Our team takes pride in providing excellent service, and we truly appreciate your recommendation. We look forward to serving you again in the future!

July 28, 2023

Great dealership! Awesome customer service and a really good deal on the vehicle I bought. More

by seananeville
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Clamon, Eric French, Kevin Murphy
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Jul 31, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the positive review! We're glad you had a great experience with us and found an awesome deal.

July 28, 2023

Horrible experience. Took 1.5 hours for an oil change and I was the first person there at 7am. Also they didn’t top off fluids. More

by jeffgajewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Christman
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Jul 31, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We apologize for your negative experience. We understand your frustration with the wait time and oversight on fluid top-offs. We'll address these issues to improve our service. Your feedback is valuable, and we hope to earn your trust in the future with a better experience.

July 28, 2023

one of their salesman openly and loudly mocks customers, including myself. I should have left but I didn't and that is too bad. Got screwed on my trade as well. I should have held out for more but I was in More

by sorgeb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tanisha Hampton
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Jul 31, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We're deeply sorry for the unprofessional behavior of our salesman. This is not acceptable, and we'll address it promptly. We also apologize for any dissatisfaction with your trade-in. Your feedback is important, and we'll work to improve. We hope you reconsider and give us another chance in the future.

July 28, 2023

Mark was an outstanding salesperson helped me through hole process including assisting on shipping truck More

by galdaz47
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Mosayebi
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Jul 31, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback! We're glad to hear that Mark provided outstanding assistance throughout the process, including helping with shipping. We appreciate your kind words!

July 28, 2023

Personable staff. ...... very knowledgeable and quick. Beat time estimate to find problem. Very happy with their service. More

by pjlcc14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly!, Jason White
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Jul 31, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're delighted to hear that our personable and knowledgeable staff provided quick service, beating the time estimate to find and fix the problem. Your satisfaction means a lot to us, and we hope to provide you with excellent service again in the future!

July 27, 2023

Great service team and dealership overall. Quality work by service team is timely. Delearship overall has plenty of new cars to choose from More

by 34bamaboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Whitbeck, Christa Cook
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Jul 31, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We're thrilled that you had a great experience with our service team and found the dealership to have a wide selection of new cars. Providing quality and timely service is our priority, and we appreciate your kind words. We look forward to serving you again!

July 27, 2023

Good communication with Nick he was able to keep me informed of what was going on More

by achaneymhfd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Guidi
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Jul 27, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! Wishing you many safe and enjoyable miles!

July 27, 2023

Excellent care and service provided. Would recommend to anyone with their car services. Will be back. More

by EVANCLINE
Recommend Dealer
Yes
Employees Worked With
Kelley
Report | Print
Jul 27, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! Wishing you many safe and enjoyable miles!

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