Lake Norman Chrysler Dodge Jeep Ram

I have brought my vehicle to Carolina Customs, the company who Lake Norman Ram uses for repairs numerous times only to get my vehicle back with the issues I brought it in for. This last time they had company who Lake Norman Ram uses for repairs numerous times only to get my vehicle back with the issues I brought it in for. This last time they had my truck for over 5 weeks and stated they replaced the transmission which I was told would take a week and would fix the issues. The vehicle still has a hard thumping sound when you take off from a stop. I was told to bring it back to have them look at it again. I would never recommend them to anyone. I would rather take my truck to Kernersville which is over an hour away before taking my vehicle back to them. Nick who has assisted me every time I brought it in was not informative in the process and stated I needed to get updates from him and not Dodge which I have text messages showing I did reach out to him with no return texts from him. Truly a disappointment in every aspect. More

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Michael was great. Unfortunately the rest of my purchase was not. Fell in love with a vehicle only to find out it was not what was advertised. I ended up returning it w Unfortunately the rest of my purchase was not. Fell in love with a vehicle only to find out it was not what was advertised. I ended up returning it within 24 hrs. I would deal with Michael again. Not so sure about the dealership More

Jacob Had me in and out under the estimated time for my oil change. Thanks oil change. Thanks More

Easy experience. They took care of everything. I left with the keys and car after about 2 hours. They took care of everything. I left with the keys and car after about 2 hours. More

Kelly kept me informed and in the loop on the service to my vehicle the entire time. She went above and beyond my vehicle the entire time. She went above and beyond More

Tim reached out to my agency and had exactly what we needed sitting on the lot. Gave us a great price on our vehicle and showed us the growth and potential for future endeavors with this company. We wer needed sitting on the lot. Gave us a great price on our vehicle and showed us the growth and potential for future endeavors with this company. We were very impressed and when the need arises, we will seek out assistance from Lake Norman Chrysler Dodge Jeep Ram. More

Had an appointment but still had to wait 2 hours for recall inspection to be done. recall inspection to be done. More

Chuck was on top of the service department giving me updates on my truck, and additional services that were found that need to be done for my inspection. great job, this is my wife's truck and i need t updates on my truck, and additional services that were found that need to be done for my inspection. great job, this is my wife's truck and i need to feel comfortable she is safe.. thanks Chuck and staff! More

The staff is always very professional and courteous only thing missing is the snacks needed to be restocked. thing missing is the snacks needed to be restocked. More