Lake Norman Chrysler Dodge Jeep Ram

Jacob was friendly and professional. Excellent at his job! He got my car in and out as quickly as possible. Excellent at his job! He got my car in and out as quickly as possible. More

They did not communicate well. Left us hanging for 5 hours. They ultimately admitted it was something they couldn't do. Made the issue worse in the car (leather is peeling off of t Left us hanging for 5 hours. They ultimately admitted it was something they couldn't do. Made the issue worse in the car (leather is peeling off of the upper dash) and has yet to get back with us on a solution. More

The dealership is a great experience to work with in buying a car. Easy going and very understanding. buying a car. Easy going and very understanding. More

They are always great. This time i was glad to see the price before they started working. This time i was glad to see the price before they started working. More

Much faster than the last time I was in to get service done. Great job done. Great job More

Love the vehicle I got and sales staff was willing to work with me on my trade, but when I got there it didn't seem that my time mattered much. I waited until almost time for the dealership to close bef work with me on my trade, but when I got there it didn't seem that my time mattered much. I waited until almost time for the dealership to close before I was called into the finance department to complete the deal even though I did not use any of their financing partners. Normally it wouldn't have mattered but I came all the way from Kernersville, NC to make the trade so had to travel a good distance and they knew well in advance what time I would be arriving. More

Jacob Preston is always outstanding. The customer is always the most important thing. He strives to guarantee they are satisfied with their experience. The customer is always the most important thing. He strives to guarantee they are satisfied with their experience. More

I had a few questions and both the customer service person and the mechanic came out to fully answer my questions and listen to my concerns. Also very communicative with the status of the service. person and the mechanic came out to fully answer my questions and listen to my concerns. Also very communicative with the status of the service. More

The dealership was great, although they could stand to turn on some A/C in the showroom, the people were nice, very helpful and got us situated in a great car at a reasonable price.. I liked the no B/S ap turn on some A/C in the showroom, the people were nice, very helpful and got us situated in a great car at a reasonable price.. I liked the no B/S approach as I am built that way as well and it didn’t take long to hammer out a deal that worked for both parties.. More

I hope this works this time! 3rd try is a charm! Only problem I had with service dept., is the did not tell me my presets would have to be setup again after service. I am 81 y 3rd try is a charm! Only problem I had with service dept., is the did not tell me my presets would have to be setup again after service. I am 81 years old, and these things really stress me out! But I got my book out and reset everything myself! You can teach an old lady new tricks! Thank you Lake Norman CDJeep! My favorite dealership! More