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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

Overview
Employees
Reviews
Vehicles
4.6
4,738 Reviews
Lake Norman Chrysler Dodge Jeep Ram is an award-winning dealership with the best selection of inventory in the Carolinas! Lake Norman CDJR has been awarded the Customer 1st Award for Excellence each year from Stellantis, as well as being name TIME Dealer of the Year, and has been named a Carfax and Cargurus Top-Rated Dealer, in addition to earning DealerRater Dealer of the Year and their Consumer Satisfaction Award multiple years running. For the best selection, best prices and best service...Why Go Anywhere Else?
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20700 Torrence Chapel Rd

Cornelius, NC

28031

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Showing 4,738 reviews

April 09, 2024

Big thanks to Morgan for all her help she really help me through a lot with getting a car🩷 More

by johnnajaalford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Jones
Other Employees : Morgan
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Apr 11, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Helpful
April 07, 2024

The staff was very welcoming and professional. I had a great experience and the service was outstanding. More

by antez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Antez, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. If you have any further questions, please give us a call. We're always happy to help!

Helpful
April 07, 2024

Easy from start to finish. Sam was awesome. Lake Norman Jeep made the process simple and fast. More

by justinrutledge2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Maria
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
April 06, 2024

Good people, very knowledgeable, a little confusion about warranty work and getting the job done right the first time More

by Evan G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

Helpful
April 03, 2024

Very good work and where very friendly and able to work with me with getting such a big job done. More

by gavin hartwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ty
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Apr 05, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

Helpful
April 03, 2024

Salesperson was great finance was a slow process but they made you feel comfortable while you waited. More

by Nholtzhauer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan
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Apr 05, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

Helpful
April 03, 2024

In December 2022 we had a water pump replaced. Two days later we had to return to the dealer because it was leaking anti freeze. To compensate for our troubles, the dealer provided two free oil More

by Cemillard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sal Curatolo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at Lake Norman Chrysler Jeep Dodge, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our customer relations manager Claudia Soto at (704) 896-3811 to discuss the situation further.

Apr 09, 2024 -

Cemillard1 responded

I believe the above note speaks for itself and no further discussion is necessary. I will not return to this dealership. I will not purchase another Jeep and I will tell anyone who will listen about my experience.

Helpful
April 02, 2024

Truck had a lot of warranty items to be done. With receiving a loaner we able to get it all completed More

by truslerkip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Guidi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Atchison
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Apr 03, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Truslerkip, thank you so much for the positive review!

Helpful
March 31, 2024

Morgan was absolutely fantastic! Mark in notary was extremely helpful. We will be back LNCDJR!!! More

by pwebenho
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Zorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Jones
Other Employees : Morgan Jones
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Apr 03, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
March 30, 2024

Brian was amazing to work with. He help me out with DPF issues on my truck. Communication was excellent, even in the weekend he was checking in to see how truck was running. Definit More

by Holdenpardon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Apr 02, 2024 -

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

Helpful
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