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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

4.8
5,662 Reviews

20320 Chartown DR

Cornelius, NC

28031

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Showing 5,662 reviews

July 18, 2023

Thanks Chuck! You did awesome and the radio looks great! I am so relieved and will be coming back for any and all future services. More

by brusso0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
Jul 20, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

July 18, 2023

I hope this works this time! 3rd try is a charm! Only problem I had with service dept., is the did not tell me my presets would have to be setup again after service. I am 81 y More

by pjones1622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Jul 20, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review of working with Kelley and praises for our Dealership! We are so sorry that it was not discuss that the presets would be reset after the service, if you ever have that happen again, please let us know before you leave and we will have a team member walk you through the process.

Jul 20, 2023 -

pjones1622 responded

Thank you for your quick reply. It is all good that ends well! I managed to get everything reset. Thank you! Peggy Jones

July 18, 2023

Very courteous and professional. Delivered on promises and thoroughly explained the repair process during my visit More

by mlallen512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
Jul 20, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

July 18, 2023

Jacob was super helpful. Snacks and drinks was a very nice touch while you wait at the dealership. More

by jamieswiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
Jul 20, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

July 18, 2023

My husband and I ended up buying 2 vehicles in one day from this dealership! We really enjoyed our experience, because let’s be honest, the process of buying a car is not fun. Mary, in sales, was so sweet More

by jeepowner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Grainger, Mary Pimentel
Jul 20, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

July 18, 2023

The dealership was great, although they could stand to turn on some A/C in the showroom, the people were nice, very helpful and got us situated in a great car at a reasonable price.. I liked the no B/S ap More

by eyerlye
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mosayebi
Jul 20, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

July 18, 2023

I had a few questions and both the customer service person and the mechanic came out to fully answer my questions and listen to my concerns. Also very communicative with the status of the service. More

by laurennichols1618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Jul 20, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

July 18, 2023

Jacob Preston is always outstanding. The customer is always the most important thing. He strives to guarantee they are satisfied with their experience. More

by zvc8807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
Jul 20, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

July 18, 2023

Great service as always. This is the only place that we will bring our Jeep. More

by bkc51212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Christman
Jul 20, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

July 18, 2023

Daniel was my service rep. He did an outstanding job, kept me informed during the whole service event. Very professional. More

by sjtakacs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Gordon
Jul 20, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

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