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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

4.8
5,662 Reviews

20320 Chartown DR

Cornelius, NC

28031

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Showing 5,662 reviews

July 16, 2023

I took my car in for warranty work. Nothing needed to be repaired after they checked my car. Waited over an hour for that. They didn’t even wash my car after all that time of waiting an More

by bsyd86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Christman
Jul 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review and we apologize that your truck did not get washed after your wait. Please feel free to drop by at anytime to receive a complimentary car wash the next time you are in the area. Thank you and have a great day.

July 16, 2023

Very Fast and excellent customer service. Always nice dealing with Nick at the truck center. More

by kfinks37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Guidi
Jul 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review and so glad you enjoying working with Nick in our Truck Center! We look forward to working with you more in the future and hope you have a great day!

July 16, 2023

Excellent service! Very friendly staff and comfortable waiting area. Our car was finished well before the timeline we were given! More

by ktwilson227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
Jul 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review working with Jacob and glad you found our waiting are comfortable! We look forward to working with you more in the future! Have a great day!

July 15, 2023

The dealership was very accessible. I dealt with Kelly who was knowledgeable and helpful. The problems with my Jeep were addressed and most were taken care of. A part is on order to More

by drkloos40
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Murchie
Jul 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

July 15, 2023

Great dealership who will go out of their way for any customer! 10/10 would recommend to anyone interested in a new vehicle! More

by Ral1179@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maggie Carrigan, Grant Baker, Vu Vo, Phil Grainger
Jul 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

July 15, 2023

I was visiting from Florida and while in town decided to have my service completed at my hometown dealership as they always do a great job… thanks! More

by karenalbert2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do t remember
Jul 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review!

July 15, 2023

Good, quick service & the price is reasonable. I will certainly go back for service in the future. More

by mcglynnjoseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Accetta
Jul 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review!

July 15, 2023

Maggie and Lake Norman CJDR were absolutely phenomenal to work with. We purchased from them in the past and knew we’d be in good hands when we found that my dream 300c limited production was available for pu More

by shellice80stephans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maggie Carrigan
Jul 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

July 15, 2023

Customer relations need more work, error in paperwork no one contacted me, causing a delay for trade in payment. I was penalised. More

by mtaylor33121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Grant Baker, Tanisha Hampton, Kevin Murphy
Jul 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review of your experience with our team. We will forward this review to our Sales Management team to learn and make improvements to our process going forward. Thank you.

July 15, 2023

Everything went well. Dana is a great service advisor. Brought in 3 jeeps for service three days in a row. All went well. Thanks. More

by jnket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Sonnenberg
Jul 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

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