Lake Norman Chrysler Dodge Jeep Ram

I had batteries replaced and spare tire swapped with another. On the way home i got a tire pressure alert and had to pull over to the side of road and change the tires back. Service did not check tire another. On the way home i got a tire pressure alert and had to pull over to the side of road and change the tires back. Service did not check tire pressure of the tire they had just put on….it was now at 24 psi. It was a very hot day (over 90) and i am almost 60. It took me 45 min to put back on the tire they had just changed. This seems very basic…..if you put a tire on…..make sure it has pressure. Isn’t this part of the regular ‘we check your tire pressures and fluids’ every time you bring your vehicle in? I drive 25 miles one way to this dealership and in the past 4 years we have bought 3 new vehicles from them. In the next 6 months we are buying another vehicle…….I don’t believe we will make the trip to this dealership for our next purchase. More

Gary was wonderful! 10 stars for him and the great service! Thank you so much! 10 stars for him and the great service! Thank you so much! More

The service and timing was great. I love customer service. The staff was so great. I love customer service. The staff was so great. More

The absolute best place to shop and buy a Jeep. Everyone in the place was so nice and courteous. The selection of vehicles was tremendous I will be a repeat customer here! Everyone in the place was so nice and courteous. The selection of vehicles was tremendous I will be a repeat customer here! More

Jacob gave awesome service! ! Very consistent with attention to detail, as well as being extremely courteous! ! Very consistent with attention to detail, as well as being extremely courteous! More

Great experience, very professional, i would recommend them to everyone. Helped me get my truck. 👍 them to everyone. Helped me get my truck. 👍 More

Not being compassionate with the issue. Poor communication about what is going on. Not willing to resolve issue. Telling me that the gears not changing right is due to age of vehicle and th Poor communication about what is going on. Not willing to resolve issue. Telling me that the gears not changing right is due to age of vehicle and that I need to punch the gas to get it to go in the next gear. More

Have had all my service work done here since 2010. Has always been reliable, courteous and proficient. Has always been reliable, courteous and proficient. More

Always a friendly fast service. Well informed by team and location is convenient to get to. Well informed by team and location is convenient to get to. More

we have been there many times and the last two times we have had the same problem reoccur. we are now on our way back to florida and the tire pressure sensor is back on after us paying 899.00 to repair i have had the same problem reoccur. we are now on our way back to florida and the tire pressure sensor is back on after us paying 899.00 to repair it. $599.00 was for labor after my husband was there for 4 hours waiting. Not pleased with this outcome. cannot rate the employees for the way the dealership runs. More