
Lake Norman Chrysler Dodge Jeep Ram
Cornelius, NC
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The team forgot to do the oil change which was the primary reason for the visit. Lots of up selling on other routine maintenance items (iE fluid flushes etc). I said no to the up sells and somehow the primary reason for the visit. Lots of up selling on other routine maintenance items (iE fluid flushes etc). I said no to the up sells and somehow the oil change was cancelled too. Also the tailgate is not latching properly on the right side and was told no problem found only to not be able to open the tailgate upon my return home. Took truck to Dale Earnhardt Chevrolet for oil and tailgate. Both were done and things are operating as they should. More
The parking situation a commercial is above horrible. I also had an early morning appointment and it wasn’t touched until well after lunch I also had an early morning appointment and it wasn’t touched until well after lunch More
Working with the folks at Lake Norman was fantastic. It was like I had been dealing with them all my life yet this was my first purchase from them. They were very prompt in answering all questions. I or It was like I had been dealing with them all my life yet this was my first purchase from them. They were very prompt in answering all questions. I ordered a Challenger Redeye, they were extremely helpful in the ordering process as well as keeping me updated over the long 7 month wait time. when we picked up the vehicle they were as excited as we were. It was a fantastic experience. I will go back again, I am going to purchase my 16 year old daughter a Dodge Hornet. More