Back

Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

4.8
5,663 Reviews

20320 Chartown DR

Cornelius, NC

28031

Directions

By Type

Showing 5,662 reviews

July 13, 2023

The team forgot to do the oil change which was the primary reason for the visit. Lots of up selling on other routine maintenance items (iE fluid flushes etc). I said no to the up sells and somehow the More

by JPSTEINER11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Preston
Jul 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review of working with our Service Department. We would like to discuss your concerns further. If you will please reach out to our Service Manager Joe at jalexander@lakenormanchrysler.com or 704-896-3837.

July 13, 2023

Service was fast and friendly. Jacob helped with all of my questions that I had. More

by cresent_moon13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
Jul 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

July 13, 2023

LKN does a great job servicing your vehicle! I’m glad I bought my 3rd Dodge Ram from the best dealer around More

by 1cartermc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
Jul 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

July 12, 2023

I had a great experience with Mark and the entire dealership. Would highly recommend them. More

by mdalton3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mosayebi
Jul 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your recommendation and great review!

July 12, 2023

Very helpful and thorough, highly recommended dealership and Kelly was awesome! She handled everything with professionalism. More

by rockyapollobill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
Jul 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review!

July 12, 2023

Great service and appreciated the effort. They were very attentive and ensure the vehicle was clean as well. More

by jdburleigh76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
Jul 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review!

July 12, 2023

The parking situation a commercial is above horrible. I also had an early morning appointment and it wasn’t touched until well after lunch More

by franklin50
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal in commercial
Jul 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the honest appointment of our Commercial Center. We are currently working on a solution to resolve our parking concerns at the Commercial Center and hope to have this rectified soon. Thank you for your honesty and we hope to make improvement to our processes and parking before your next visit.

July 12, 2023

Friendly service always helpful anytime I get service they always wash my car which is very much appreciated.. More

by hewett0807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noreen Ianniello, Jacob Preston, Hannah Smith, Jason White
Jul 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review!

July 12, 2023

Working with the folks at Lake Norman was fantastic. It was like I had been dealing with them all my life yet this was my first purchase from them. They were very prompt in answering all questions. I or More

by MERCER_WILLIAMS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Gibson, Maggie Carrigan, Grant Baker
Jul 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review! We look forward to working with you again soon on the purchase of the Dodge Hornet!

July 12, 2023

Awesome service. Very friendly. No pressure sales. Would definitely go buy from again. A plus More

by joeltcooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
Jul 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review!

...
207
...