Lake Norman Chrysler Dodge Jeep Ram

Lake Norman is always clean. The employees are always kind and helpful. I never run into any issues, with anyone or with my service The employees are always kind and helpful. I never run into any issues, with anyone or with my service More

Vehicle issues not we’re not fixed. Expensive guess work to trouble shoot the issues. I will be contacting dealer today. Expensive guess work to trouble shoot the issues. I will be contacting dealer today. More

Having intermittent problems with jeep Jk occasionally not starting. Brought jeep in for service to trouble shoot. After waiting around for 4 hours, I noticed it was sitting outside. Technician stated the not starting. Brought jeep in for service to trouble shoot. After waiting around for 4 hours, I noticed it was sitting outside. Technician stated they checked what they could and would have to wait, trying it occasionally to replicate problem. A status update and outline of next steps would have helped me plan my day More

I got an oil change, service was smooth, customer service rep was spot on and exceeded my expectations and was timely with a follow up of completion of the work. rep was spot on and exceeded my expectations and was timely with a follow up of completion of the work. More

Always great! !!!! Always a pleasant experience. Cannot wait to see the new facility down the road. !!!! Always a pleasant experience. Cannot wait to see the new facility down the road. More

Jacob once again was a pleasure to deal with. Makes the inconvenience of auto issues much easier to deal with! Makes the inconvenience of auto issues much easier to deal with! More

Jacob was very helpful! He explained things thoroughly and the service on my truck was completed ahead of time. He explained things thoroughly and the service on my truck was completed ahead of time. More

Kelley was great. Kept me updated while I waited. My 4xe had a reccall but it was just a software update. All taken care of and got my car washed, too. Kept me updated while I waited. My 4xe had a reccall but it was just a software update. All taken care of and got my car washed, too. More

Samuel was awesome. He made it one of the least stressful car-buying experiences I have ever had So did Grant in financing. Samuel went above and beyond after the sale b He made it one of the least stressful car-buying experiences I have ever had So did Grant in financing. Samuel went above and beyond after the sale by contacting the previous owner to get the additional key so he could mail it to us. That was a huge help! More

Confirmed 10am appt for routine preventative maintenance…waited for 7hrs for service completion….no sense of urgency. maintenance…waited for 7hrs for service completion….no sense of urgency. More