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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

4.8
5,663 Reviews

20320 Chartown DR

Cornelius, NC

28031

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Showing 5,663 reviews

July 04, 2023

A great Customer Service experience, professionally cared for, and focused on taking care of any service required! I would highly recommend Lake Norman Chrysler Dodge Jeep Ram dealership More

by RSCHACHTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
B. Davis, Jacob Preston
Jul 05, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review working with our Service Department! We are so glad to hear that your experience was handled with great customer service and professional care! We look forward to working with you more in the future! Have a wonderful day!

July 03, 2023

LKN Chrysler, Jeep, Dodge Ram is always professional and courteous. The Service Rep has a great personality and was very professional!! I have always had great experiences at LKN Chrysler, Jeep, Dodge Ram More

by JSEEGAR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Smith
Jul 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review of our dealership! We are truly honored to be apart of your automotive journey! Wishing you many safe and enjoyable miles! have a great day!

July 03, 2023

So I scheduled my 2nd oil change as solicited by the dealership. They asked me what day would work, I simply said the day is irrelevant, however the time is more important. I would like to schedule the More

by JAKUBERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not know
Jul 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We apologize for the inconvenience and disappointment during the scheduling and drop off process that you encountered. We understand your time concerns and will review our scheduling process to improve efficiency and communication. Have a great 4th of July.

July 03, 2023

Greeted upon walking in. Vehicle was completed in a timely matter and didn’t have to wait longer than I expected More

by Lizzieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
Jul 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your 5-star review of working with Jacob.! We are glad to hear that your vehicle was completed in a timely manner and you did not have an extended wait time. We look forward to working with you more in the future and hope you have a great 4th of July!

July 03, 2023

Juwan was very informative and professional. The dealership atmosphere was very pleasant and everyone was very friendly More

by kpetey16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juwan Clark
Jul 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review of working with our Sales Consultant, Juwan Clark! We are so glad to hear you had a pleasant experience! We are truly honored to be apart of your automotive journey! Wishing you many safe and enjoyable miles! Have a great day!

July 03, 2023

Always have a great experience at LKN. My Jeep was well taken care of and needed additional work. It was completed in a timely manner. Trinity and Erik were very helpful. More

by RLEDBETTER8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trinity Jerge - 5Star Rating, Erik Hardin
Jul 05, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review of your experience working with Erik and Trinity! We are glad they were able to take care of you in a timely manner. We look forward to working with you more in the future and hope you have a great day!

July 03, 2023

Very kind, polite and tries to do whatever needed to satisfy the customer and very knowledgeable More

by samboorse1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Wright, Charles Koenig
Jul 05, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! We are so glad that you had a great experience with our team! We look forward to working with you more in the future! Have a great day!

July 03, 2023

Got 4 new Tires put on, when I went to pick the vehicle up, I noticed some scratches on the left rear bumper. Not exactly sure what happened but I notified Jacob and he got the vehicle in the body shop imm More

by tyungfleisch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
Jul 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review of your experience with our dealership and we apologize that there were scratches on your left rear bumper and the extended wait during the pick up. We are glad that Jacob was able to have it addressed for you immediately. Should you need anything in the future, please do not hesitate to reach out. We hope you have a great day and a wonderful 4th of July!

July 03, 2023

Took a bit longer then expected but service was great and Trinity kept me updated along the way..! More

by curtis.w.leininger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trinity
Jul 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review and we apologize for the extended wait time. WE are glad to hear that Trinity kept you informed and updated along the way. We look forward to working with you more in the future and hope you have a great 4th of July!

July 02, 2023

Always satisfied with the service Lake Norman Dodge have given me,from the people from sales, to the people that services all my cats I have gotten through the years I been with Lake Norman Jeep and Dodge. More

by KAYANT2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hardin, Ty Murrell
Jul 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review and continued loyalty over the last 17 years! We are so glad to hear that you continue to come see us and work with us! Here's to many more safe and enjoyable miles! Have a great 4th of July!

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