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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

4.8
5,663 Reviews

20320 Chartown DR

Cornelius, NC

28031

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Showing 5,663 reviews

July 02, 2023

Mark & his assistant (Can't remember her name) were awesome!! Sales managers ... eh... they aren't giving any breaks & they don't smile. Finance guy was very nice but wanted to charge a ridiculous inte More

by nightowl1263
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark's assistant - forgot her name, Mark Mosayebi, John Cauble
Jul 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review of your experience with Mark and Lily! We appreciate your feedback and are thrilled to hear that Mark and Lily provided you with excellent service. We apologize for any issues you encountered with the sales managers and finance department. We value your business and will continue striving to deliver exceptional experiences. We will make sure to share this review internally to make improvement to our teams. Thank you and have a wonderful 4th of July!!

July 02, 2023

Got in and received with a friendly greeting and knowledgeable advisor.. Trinity was awesome and will return there again. More

by flygirllax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trinity
Jul 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review of working with Trinity! We are so glad to hear you had a great experience! We look forward to working with you more in the future and hope you have a great 4th of July!

July 02, 2023

Quick service, done right. They took the time to talk to me afterwards on what they found and things to monitor. However, they were never pushy about getting the additional wor More

by aaltic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
Jul 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review of our Service Department and so glad to hear that it was quick and done right! We are glad you did not feel pressured and Jacob took the time to walk you through what was found and what to look for in the future. We wish you many more safe and enjoyable miles!

July 02, 2023

LKN Chrysler Dodge Jeep is a delight to work with Very honest folks and I also get great customer service More

by GEORGE.MAYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
a young lady I do not recall her name but she was awesome!, Erik Hardin
Jul 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for a great review of our team! We wish you many more safe and enjoyable miles going forward! Thank you and have a wonderful 4th of July!

July 01, 2023

I bought my 2nd jeep recently from Mark. I bought my first one from him a couple years ago. I would only but from Mark and lake Norman CDJR More

by LEEBELL12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mosayebi, John Cauble
Jul 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your returned business with Mark! We are so glad that you chose to return to our dealership and purchase again! We wish you many safe and enjoyable miles going forward!

July 01, 2023

Jacob, my service advisor, did an excellent job communicating with me throughout the entire process and made sure service was to my expectations and even followed up a week later to ensure everythi More

by bbailey9210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
Jul 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us.

July 01, 2023

Great customer service, communication and buying process was so easy. Pleasure to deal with this dealership and Mark. More

by mdalton3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in finance , Mark Mosayebi, Matthew Finneran
Jul 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the positive review! We appreciate your support and feedback.Have a wonderful 4th!

July 01, 2023

Erik always provides top notch service! ! He’s a great communicator and is upfront about things. More

by b_long23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hardin
Jul 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us.

July 01, 2023

The experience was great, and I felt valued. I would recommend Lake Norman Chrysler to anyone. More

by KJPickrell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnie Clamon
Jul 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review and recommendation! We are so glad you had a great experience and hope to work with you more in the future! Have a wonderful day and 4th of July!

July 01, 2023

Services provided were completed in a timely manner, with no delays or problems at all. More

by nbdelta10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Lively
Jul 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the positive review! We appreciate your support and feedback.

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