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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

Overview
Reviews
4.8
5,775 Reviews
Call Dealership (704) 755-6596
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20320 Chartown DR

Cornelius, NC

28031

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Showing 5,775 reviews

July 16, 2023

I never leave disappointed. They always are so nice and make you feel like part of the family. Maggie Carrigan is the only one I’ll buy a car from. Be More

by courtneygalan
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maggie Carrigan
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Jul 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review and so glad you enjoy working with Maggie!

July 16, 2023

Excellent service! Very friendly staff and comfortable waiting area. Our car was finished well before the timeline we were given! More

by ktwilson227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
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Jul 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review working with Jacob and glad you found our waiting are comfortable! We look forward to working with you more in the future! Have a great day!

July 16, 2023

I took my car in for warranty work. Nothing needed to be repaired after they checked my car. Waited over an hour for that. They didn’t even wash my car after all that time of waiting an More

by bsyd86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Christman
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Jul 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review and we apologize that your truck did not get washed after your wait. Please feel free to drop by at anytime to receive a complimentary car wash the next time you are in the area. Thank you and have a great day.

July 16, 2023

Christine was great and get me in and out in no time. Always a pleasure! More

by jtrugby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Lively, Jacob Preston
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Jul 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! have a great day!

July 16, 2023

My appointment was timely. The support staff was hospitable, and the work was done well. More

by rsadler2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Dellorso
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Jul 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review! Have a great day!

July 16, 2023

Very Fast and excellent customer service. Always nice dealing with Nick at the truck center. More

by kfinks37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Guidi
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Jul 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review and so glad you enjoying working with Nick in our Truck Center! We look forward to working with you more in the future and hope you have a great day!

July 15, 2023

I was visiting from Florida and while in town decided to have my service completed at my hometown dealership as they always do a great job… thanks! More

by karenalbert2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do t remember
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Jul 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review!

July 15, 2023

Good, quick service & the price is reasonable. I will certainly go back for service in the future. More

by mcglynnjoseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Accetta
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Jul 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review!

July 15, 2023

Customer relations need more work, error in paperwork no one contacted me, causing a delay for trade in payment. I was penalised. More

by mtaylor33121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Grant Baker, Tanisha Hampton, Kevin Murphy
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Jul 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review of your experience with our team. We will forward this review to our Sales Management team to learn and make improvements to our process going forward. Thank you.

July 15, 2023

Gary was wonderful! 10 stars for him and the great service! Thank you so much! More

by heatherlong1016
Recommend Dealer
Yes
Employees Worked With
John Cauble, Gary Whitbeck, Phil Grainger, Kevin Murphy
Report | Print
Jul 17, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

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