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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

Overview
Reviews
4.8
5,660 Reviews
Call Dealership (704) 755-6596
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20320 Chartown DR

Cornelius, NC

28031

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Showing 5,660 reviews

June 30, 2023

Tony Reid and Matt Manager were incredible. Super helpful throughout the entire process. Couldn’t be happier. More

by garstjw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Reid, John Cauble, Matthew Finneran
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Jul 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review of working with Tony and Matt! We're so glad you had a great experience and hope you have a great day!

June 30, 2023

People were friendly but a long waiting time. Dispute having an appt had to wait over two hours for basic service because of back up. Had to come in twice because they didn’t find leak in tire fi More

by ljcolegrove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Stone, Jacob Preston
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Jul 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review of your experience with our service team and sincerely apologize for your extended wait time and not having the leak fixed first visit. We would like to learn more about your experience. If you don't mind reaching out to one of our Service Managers, Dan Gordon, at 704-896-3833 we would like to discuss this further.

June 30, 2023

Nick was great about getting me back on the road to Montana thanks again for your help More

by bosnroyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas G
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Jul 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review of working with Nick! We are so glad to hear he was able to get you back up and running to Montana! We are glad to be apart of your automotive journey and wish you the best!

June 30, 2023

Christa was very attentive and had great communication during my service visit. I was sent by another dealership here and she made the entire process very easy for me. Thank you Christa! More

by k.olvera03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christa Cook
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Jul 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review of working with Christa! We are so glad you had a easy process during the entire visit! We hope to work with you more in the future and wish you a happy 4th of July!

June 30, 2023

Dane is always very helpful in trying to determine what is wrong with my vehicle More

by J3036J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Sonnenberg
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Jul 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review working with Dane! We hope you have a great day!

June 30, 2023

Extremely happy with the service I received both days that I went there. The service advisors are courteous and the waiting area is clean with a variety of snacks and drinks for the patrons. Now it i More

by sheldon.duffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hardin, Christa Cook
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Jul 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We're so glad you had a great experience and wish we could fix the traffic. It sure can be horrible most days. We are glad to hear that waiting in that traffic to work with us is worth it! We hope you have a great day and Happy 4th of July!

June 30, 2023

Service department was very nice and vehicle was ready on time as promised. Will surely come again int he future More

by acecleaning704
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Johnson
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Jul 03, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We're so glad you had a great experience and hope you have a great day! Thank you for your great review!

June 29, 2023

Big fan of Chuck Connor, was honest with me about wait time and knew what he was talking about. Will be returning. More

by walkerj117
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
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Jun 30, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review of your experience working with Chuck!! We look forward to working with you more in the future and wish you a Happy 4th of July weekend!

June 29, 2023

Juan was new at this dealership, but managed just fine and we got the job done. More

by stevieg.sh6
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Juan Hernandez, Erik Hardin, Grant Baker
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Jun 30, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the good review of working with Juan and being patient as he is learning in his new role. We hope to work with you more in the future and provide a 5-star experience going forward. Thank you and have a great 4th of July Weekend!

June 29, 2023

Nick was awesome as always. Fast clean service tech was great fixed all my errors codes. Gave excellent advice. More

by iamthebrain
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nicholas guidi (spelling )
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Jun 30, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review of working with Nick! We're so glad you had a great experience and hope you have a great day!

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