Lake Norman Chrysler Dodge Jeep Ram

Very professional, dealership is a little hard to access, but they are building a new store and that will have better access. but they are building a new store and that will have better access. More

Brought my car in for two recall campaigns. Service did their thing and my car was ready at the agreed upon time. Event went seamless with no surprises ( expenses). Chuck Connor's (Serv. Mgr) f Service did their thing and my car was ready at the agreed upon time. Event went seamless with no surprises ( expenses). Chuck Connor's (Serv. Mgr) friendly demeanor allowed me to have a good experience. More

Unexpected service event while traveling. We were very pleased with service. The Dealership worked us in to figure out the issue and did what they could to get us back on the road safely asap We were very pleased with service. The Dealership worked us in to figure out the issue and did what they could to get us back on the road safely asap. Much appreciated! More

It was a good experience it did not take that long and they took care of the problem they took care of the problem More

Quick and fast. Great customer service. They have done the service on my truck since I have had it. I don't plan on going anywhere else. Great customer service. They have done the service on my truck since I have had it. I don't plan on going anywhere else. More

Very clean, friendly, kind. They provided food for those who were waiting. I thought that was awesome. They provided food for those who were waiting. I thought that was awesome. More

Visit the store for a regular oil change; while in the shop I was informed that maintenance in the 4WD system was also up for service, which I proceeded to approve and have done. I found out a few days a shop I was informed that maintenance in the 4WD system was also up for service, which I proceeded to approve and have done. I found out a few days ago that screws from the front differential were loose and a missing from the rear. More

Hospitality was awesome. Very helpful. Provide excellent service. The wait time was not that bad. Very helpful. Provide excellent service. The wait time was not that bad. More

I had a problematic experience recently. I had a 8:30am appointment - out at 12pm, and I had a leak. Everything was off that day, the service department wasn't as attentive as they usually I had a 8:30am appointment - out at 12pm, and I had a leak. Everything was off that day, the service department wasn't as attentive as they usually are. The mechanic normally comes and talks to me when the service is over $500.00 and they didn't this time. I've been coming to LK Chrysler for over 10 years and this visit was extremely different. Please bring back courtesy cars asap. More

The whole sales team is accommodating. Tanisha was an exceptional. She was funny, knowledgeable and an all out of joy to work with! Tanisha was an exceptional. She was funny, knowledgeable and an all out of joy to work with! More