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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

Overview
Reviews
4.8
5,736 Reviews
Call Dealership (704) 755-6596
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20320 Chartown DR

Cornelius, NC

28031

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Showing 5,736 reviews

July 09, 2023

Kelley was great. Kept me updated while I waited. My 4xe had a reccall but it was just a software update. All taken care of and got my car washed, too. More

by perryhayes56
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelley Murchie
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Jul 10, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the positive review! We appreciate your support and feedback.

July 08, 2023

My experience with christa was exceptional the technicians completed the task exepediciously. Thank you much More

by jayemsslade012489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christa Cook
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Jul 10, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us.

July 08, 2023

Great experience! This was an internet connection and sale. However, the time spent in the dealership was worthwhile. The atmosphere is oozing with positivity and poli More

by heathb85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Reid, Nick Cerame
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Jul 10, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your great review of our dealership! We are so glad to hear that you had a positive experience with positivity and politeness while working with Nick and Tony! We look forward to working with you more in the future!

July 08, 2023

Thank You Maggie and Lake Norman! We are loving our new 2023 Honda Accord Sport. More

by Aprilstewart80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maggie Carrigan
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Jul 10, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the positive review! We appreciate your support and feedback. We are so glad to hear that you are loving your new Honda Accord! Wishing you many safe and enjoyable miles!

July 08, 2023

Gary was great! The financial process was simple and seamless. We love our new car. More

by bollagns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Cauble, Gary Whitbeck
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Jul 10, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review of your experience working with Gary! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us and hope you have a great day!

July 08, 2023

Three hour wait for an oil change, tire rotation and recall check—and I had an appointment which I made weeks in advance. More

by lindamelius21
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Conner
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Jul 10, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We apologize for any inconvenience caused. We take customer feedback seriously and will be performing an internal review of our process to address your concerns directly. Thank you for taking the time to provide us with the feedback we need to improve. We hope you have a great day!

July 08, 2023

This was a very nice experience, thank you very much for the help servicing my car. More

by ericaleejoh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine
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Jul 10, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us. Have a great rest of your day!

July 08, 2023

Confirmed 10am appt for routine preventative maintenance…waited for 7hrs for service completion….no sense of urgency. More

by bruceballardjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas Guidi
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Jul 10, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We apologize for any inconvenience caused. We take customer feedback seriously and would like to address your concerns directly. We will be performing an internal review of our process with the Service Director to have these issues addressed. Thank you for providing this feedback and we hope you have a great day.

July 08, 2023

Samuel was awesome. He made it one of the least stressful car-buying experiences I have ever had So did Grant in financing. Samuel went above and beyond after the sale b More

by happysnappin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Maria, Grant Baker
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Jul 10, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review of your experience working with Sam and Grant! We're thrilled that you had a great experience with us and appreciate your kind words. We look forward to working with you more in the future and hope you have a great day!

July 07, 2023

Love the dealership and the employees that work there. Mrs Maggie in sales and John in Finance are stellar employees. More

by magnumthebull
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil , Maggie Carrigan, John Cauble
Report | Print
Jul 10, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us.

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