Lake Norman Chrysler Dodge Jeep Ram

The service advisor Jacob could not have been any better. I give him a 10 out of 10. He was extremely knowledgeable, polite and prompt. Excellent communication skills. I give him a 10 out of 10. He was extremely knowledgeable, polite and prompt. Excellent communication skills. More

Mark Mosayebi was great to deal with very professional and was able to get the deal that I wanted. Would highly recommend. and was able to get the deal that I wanted. Would highly recommend. More

Service was fast and friendly. Jacob helped with all of my questions that I had. Jacob helped with all of my questions that I had. More

The worst customer service. Employees leave customers personal information in loaner cars. Plus the loaner car wasn't detail at all. Employees leave customers personal information in loaner cars. Plus the loaner car wasn't detail at all. More

The team forgot to do the oil change which was the primary reason for the visit. Lots of up selling on other routine maintenance items (iE fluid flushes etc). I said no to the up sells and somehow the primary reason for the visit. Lots of up selling on other routine maintenance items (iE fluid flushes etc). I said no to the up sells and somehow the oil change was cancelled too. Also the tailgate is not latching properly on the right side and was told no problem found only to not be able to open the tailgate upon my return home. Took truck to Dale Earnhardt Chevrolet for oil and tailgate. Both were done and things are operating as they should. More

Working with the folks at Lake Norman was fantastic. It was like I had been dealing with them all my life yet this was my first purchase from them. They were very prompt in answering all questions. I or It was like I had been dealing with them all my life yet this was my first purchase from them. They were very prompt in answering all questions. I ordered a Challenger Redeye, they were extremely helpful in the ordering process as well as keeping me updated over the long 7 month wait time. when we picked up the vehicle they were as excited as we were. It was a fantastic experience. I will go back again, I am going to purchase my 16 year old daughter a Dodge Hornet. More

The parking situation a commercial is above horrible. I also had an early morning appointment and it wasn’t touched until well after lunch I also had an early morning appointment and it wasn’t touched until well after lunch More

Friendly service always helpful anytime I get service they always wash my car which is very much appreciated.. they always wash my car which is very much appreciated.. More

Very helpful and thorough, highly recommended dealership and Kelly was awesome! She handled everything with professionalism. and Kelly was awesome! She handled everything with professionalism. More

Awesome service. Very friendly. No pressure sales. Would definitely go buy from again. A plus Very friendly. No pressure sales. Would definitely go buy from again. A plus More