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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

4.8
5,663 Reviews

20320 Chartown DR

Cornelius, NC

28031

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Showing 5,663 reviews

June 18, 2023

My service lady was exceptionally great! She was so nice and was a great help answering all my questions. More

by stevehjohnson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noreen Ianniello
Jun 19, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

June 17, 2023

We had to bring our car twice because they didn't fix the problem the first time. We told them what needed to be fixed and they didn't listen. They charged a diagnostic fee and we had to pay for light bulbs More

by sbrown79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chuck Conner
Jun 19, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We apologize for the inconvenience and miscommunication. We will address the issue internally to improve our service and ensure better customer satisfaction in the future.

June 17, 2023

Brought my vehicle in for recall check. Also got oil change and tire rotation. Service rep was very professional and I was out of there in less than two hours. More

by perryhayes56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Mauney, Chuck Conner, Lisa Stone, Hannah Smith, Christa Cook
Jun 19, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

Jun 19, 2023 -

perryhayes56 responded

Kelley was great. Kept me posted multiple times while I waited.

June 17, 2023

Mark is a friendly great salesman who made the buying process easy! I would definitely purchase another vehicle from Mark. Lily his assistant was very sweet and helpful! More

by ariddle1205
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lily, Mark Mosayebi
Jun 19, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

June 17, 2023

Love the professional sales staff. In and out with my new truck faster than a lunch break. More

by bill@arbsuccess.com
Recommend Dealer
Yes
Employees Worked With
Mark Mosayebi
Jun 19, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great reveiw!

June 17, 2023

Courteous, fast, friendly service. The vehicle was done in a timely matter and returned clean. More

by mmaddux30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
Jun 19, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

June 17, 2023

Owen is a great salesman. Handled everything for me. Dealership staff very friendly . Would highly recommend. More

by markulin5fam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Owen Markulin
Jun 19, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review!

June 17, 2023

Like the dealership. The service advisor could be more responsive called several times the day vehicle was being repaired and he never returned my call More

by chapman_a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
Jun 19, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review and feedback of your experience working with our team. We will bring this to our management teams attention to look for ways to improve.

June 16, 2023

I have visited this dealership many times they never disappoint,I appreciate my service advisor Eric More

by xdaniel34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hardin
Jun 22, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! We look forward to working with you more in the future! We hope you have a great day!

June 16, 2023

Reasonable prices courteous customer service and came in with No appointment. No problem!! Thanks y’all More

by doclfd516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 22, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! We look forward to working with you more in the future!

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