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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

4.8
5,663 Reviews

20320 Chartown DR

Cornelius, NC

28031

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Showing 5,663 reviews

June 16, 2023

Great service completed in a timely manner. The advisors were pleasant and knowledgeable. Car was clean upon return More

by jaypretz
Recommend Dealer
Yes
Employees Worked With
Chuck Conner, Christa Cook
Jun 22, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you; we appreciate your feedback! We can't wait to see you again, have a great day!

June 16, 2023

Professional, precise, compassionate and elite. I've gotten two cars from the dealership and it's always a great experience. The service department is stellar and quick too. More

by CMCLENDON1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Gordon, Dane Sonnenberg
Jun 22, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you; we appreciate your feedback! We can't wait to see you again, have a great day!

June 16, 2023

On today 6/16/2023 . i Would Like to take my Time to appreciate Team of Lake Norman Chrysler Dodge Jeep Ram for an amazing service Greeting Me and my wife front the fro More

by bcil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Street , Willie Brown, John Cauble
Jun 22, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lake Norman Chrysler! We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 16, 2023

Kept me in the loop about everything. Explained everything about my truck with care and went above and beyond taking care of me. More

by ashleykurlychek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal
Jun 22, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

June 16, 2023

Jeep was in for recall review. The software was update rather quickly. Nothing else was needing attention at this time. More

by hanson.j.mark
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
Jun 22, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!

June 15, 2023

I was in the market for a good used full-size pick up truck.I stopped at LNCDR on a rainy memorial day Saturday. Shirley Palehonki was my sales person. She worked with me for three days and even allowed More

by MLVON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Zorn, Mark Wright
Sep 09, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 15, 2023

Chuck Connors always takes good care of me and my car. Service was performed on time and what I expected. More

by thaffner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
Jun 22, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you; we appreciate your feedback! We can't wait to see you again, have a great day!

June 15, 2023

Very professional staff and focused on customer satisfaction. I do wish the purchase process was quicker. More

by mconley826
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maggie Carrigan
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 15, 2023

After diagnosis for steering, I was told car needs wheel alignment and that was the issue. After wheel alignment, there was no improvement. Then I took it back to hear steering stabilizer was the issue. Unn More

by pat25118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Pat25118, we're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (704) 896-3800. We look forward to hearing from you.

June 15, 2023

Went in for a recall my advisory not only got it done fast she also got my scheduled maintenance done quick very content. More

by eduardozelayany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Murchie
Jun 22, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you; we appreciate your feedback! We can't wait to see you again, have a great day!

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