Lake Norman Chrysler Dodge Jeep Ram

Kelly was awesome from the beginning of my issue to the correction and end of the process. Thank you so much for having such a professional dealing with your clients. It is not an easy job dealing with correction and end of the process. Thank you so much for having such a professional dealing with your clients. It is not an easy job dealing with the public and Kelly can handle it all. More

Mark is absolutely a class act, phenomenal professional and this dealership is very lucky to have him. He made my entire purchasing process so easy, stress-free, and is very knowledgeable about the Jeep Gr and this dealership is very lucky to have him. He made my entire purchasing process so easy, stress-free, and is very knowledgeable about the Jeep Grand Cherokee that I purchased. I will definitely recommend Mark to my colleagues, friends, neighbors and anyone I know looking for a vehicle. Kudos to the entire team at Lake Norman Chrysler Dodge Jeep---incredible staff and I could not be happier with my experience at this dealership. More

Excellent job on my rotors and brakes. Dealership is accomodating and professional. I will be back for my vehicle's service for sure. Excellent job all around and met my expectations. I wo Dealership is accomodating and professional. I will be back for my vehicle's service for sure. Excellent job all around and met my expectations. I would recommend LKNCDJR anyone. Good work! M.C. Bryan. More

Great staff that works with you too put you in the car you want. Very helpful. you want. Very helpful. More

Absolutely fantastic words cannot express how they make me feel with the work they did me feel with the work they did More

Mark is a a great sales rep and makes sure the customer is satisfied. Thanks is satisfied. Thanks More

Nick was excellent and very professional/informative through the whole process. He kept me in the loop the whole time through the repair. through the whole process. He kept me in the loop the whole time through the repair. More

Very professional sales and service top notch dealership definitely 1 will be a repeat customer definitely 1 will be a repeat customer More

We arrived to take advantage of the holiday discount and were fortunate to get Tony Reid as our salesperson - we explained our expectations and he immediately showed us two vehicles which fit our needs. He were fortunate to get Tony Reid as our salesperson - we explained our expectations and he immediately showed us two vehicles which fit our needs. He was patient while we compared minor spec differences and color and took us for a test drive to ensure we'd like the RAM's ride - which was shockingly smooth. He encouraged both my wife and I to test drive. He showed us the features of the truck in a clear and concise manner. We decided to purchase, and although we intended to pay cash he did walk us through the dealer finance option - and the finance person did offer a fair rate based on our credit and prevailing interest rates. We weren't going to trade in unless the dealer met our price and they did based on our accurate verbal description of vehicle, condition, and mileage. The purchase itself was done through a new tech desk board and we were handed the appropriate printed pages and a thumb drive with all other docs. We brought in our trade about an hour later and were handed the keys to the new truck within two minutes. Vehicle & price, features, finance options and solution, and trade-in/sale all professional and in a reasonable time frame. Tony even gave us a spin on their bonus wheel and we picked up two years of perishable item coverage - like wipers My only concern was two days later when I realized the truck didn't have standard carpet floor mats (in addition to the optional rubber mats installed in the Laramie) and called the customer relations manager Whitney Evans who informed me that standard mats are deleted with the addition of rubber ones when factory installed but we could purchase carpet mats through Parts Dept if needed for $600 to $800. More

Lake Norman Chrysler Dodge Jeep Ram consistently has great customer service and service your vehicle in a timely manner. great customer service and service your vehicle in a timely manner. More