Lake Norman Chrysler Dodge Jeep Ram

Tony Reid was the best sales associate to work with during the experience. Referring everyone to Tony and LN Jeep! during the experience. Referring everyone to Tony and LN Jeep! More

My overall experience was awesome. .Chuck did a great job and his guidance and knowledge were top notch!! .Chuck did a great job and his guidance and knowledge were top notch!! More

Very professional, informative, and courteous. Ty was a pleasure to work with! Got the car I wanted at the price I wanted. Couldn’t be happier! Ty was a pleasure to work with! Got the car I wanted at the price I wanted. Couldn’t be happier! More

Fast and friendly service, got the car in quickly as needed and didn't try to oversell me on the extras the car didn't need. needed and didn't try to oversell me on the extras the car didn't need. More

Service Dept needs to be examined with daily oversight of work being performed. I recently took my jeep in for an inspection. This dealership does not take appointments for inspections. I was advised the work being performed. I recently took my jeep in for an inspection. This dealership does not take appointments for inspections. I was advised the service department opens at 8am and I could come at that time. I took my jeep in Monday June 19th at 8am. Was advised this would only take about 30 minutes and there was no one ahead of me for this service. At 9am, the inspection was still not completed nor had they started on the inspection. I asked for a service manager whom was very helpful. He advised my inspection was being completed at that time and it would only be a few more minutes. While I was very disappointed in the time it took for them to inspect my jeep, the service manager did not charge me for the inspection and advised they would take care of the cost. Please get some help in the service department. Wait time is unacceptable. I purchased my jeep from this dealership and they have rendered all services on my jeep. Overall, service has been decent for the last 5 years but the wait time for customers is poor. More

I was very pleased with my Sales lady. She was top notch. The process was smooth and easy. She was top notch. The process was smooth and easy. More

Was there for a recall visit. Immediate response was made upon pulling into the bay area. Service was made and was out within 45 mins. tops. Immediate response was made upon pulling into the bay area. Service was made and was out within 45 mins. tops. More

Good customer service explaining the Jeep wave policy and ensuring that I got in and out the fastest ensuring that I got in and out the fastest More

Very good. The waiting area was a bite cold so I had to wait outside. The waiting area was a bite cold so I had to wait outside. More

Professional, courteous, and price for repairs weren’t inflated. I was delighted to see I had been given a 3 month free subscription to Sirius. The people, the pricing, service, and how I’m treated ar inflated. I was delighted to see I had been given a 3 month free subscription to Sirius. The people, the pricing, service, and how I’m treated are the reasons I drive 2.5 hours each way from Raleigh. More