Lake Norman Chrysler Dodge Jeep Ram

Absolutely fantastic words cannot express how they make me feel with the work they did me feel with the work they did More

Great staff that works with you too put you in the car you want. Very helpful. you want. Very helpful. More

Mark is a a great sales rep and makes sure the customer is satisfied. Thanks is satisfied. Thanks More

We arrived to take advantage of the holiday discount and were fortunate to get Tony Reid as our salesperson - we explained our expectations and he immediately showed us two vehicles which fit our needs. He were fortunate to get Tony Reid as our salesperson - we explained our expectations and he immediately showed us two vehicles which fit our needs. He was patient while we compared minor spec differences and color and took us for a test drive to ensure we'd like the RAM's ride - which was shockingly smooth. He encouraged both my wife and I to test drive. He showed us the features of the truck in a clear and concise manner. We decided to purchase, and although we intended to pay cash he did walk us through the dealer finance option - and the finance person did offer a fair rate based on our credit and prevailing interest rates. We weren't going to trade in unless the dealer met our price and they did based on our accurate verbal description of vehicle, condition, and mileage. The purchase itself was done through a new tech desk board and we were handed the appropriate printed pages and a thumb drive with all other docs. We brought in our trade about an hour later and were handed the keys to the new truck within two minutes. Vehicle & price, features, finance options and solution, and trade-in/sale all professional and in a reasonable time frame. Tony even gave us a spin on their bonus wheel and we picked up two years of perishable item coverage - like wipers My only concern was two days later when I realized the truck didn't have standard carpet floor mats (in addition to the optional rubber mats installed in the Laramie) and called the customer relations manager Whitney Evans who informed me that standard mats are deleted with the addition of rubber ones when factory installed but we could purchase carpet mats through Parts Dept if needed for $600 to $800. More

Nick was excellent and very professional/informative through the whole process. He kept me in the loop the whole time through the repair. through the whole process. He kept me in the loop the whole time through the repair. More

Very professional sales and service top notch dealership definitely 1 will be a repeat customer definitely 1 will be a repeat customer More

Maggie is very knowledgeable making it an easy process to walk out with exactly what you went in to find. She's kind, thoughtful and professional. She even helped make this experience extra special for our 1 walk out with exactly what you went in to find. She's kind, thoughtful and professional. She even helped make this experience extra special for our 16 yr old daughter by topping the car with a pretty bow as this was a surprise. Thank you Maggie! You're amazing and we wouldn't go anywhere else! More

Juwan is amazing to work with. Such a great and easy going person to work with. Such a great and easy going person to work with. More

Good communication and understanding of problems. Was able to get vehicle ready for pick up before the end of the day Was able to get vehicle ready for pick up before the end of the day More

Lake Norman Chrysler Dodge Jeep Ram consistently has great customer service and service your vehicle in a timely manner. great customer service and service your vehicle in a timely manner. More