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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

4.8
5,770 Reviews

20320 Chartown DR

Cornelius, NC

28031

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Showing 5,770 reviews

June 12, 2023

I had a wonderful buying experience. We came in knowing what we needed and Nick Jordan led us right to the perfect Jeep for us. Him and Gregg both made sure we understood the breakdown o More

by Helene Beltran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Jordan, Gregg
Jun 14, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us.

June 12, 2023

It was quick and easy. Jacob did a great job helping me with my Jeep repairs. More

by dlj105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
Jun 14, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us.

June 12, 2023

Our service advisor, Dane, kept us well informed and service we needed was done quickly. More

by J3036J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Sonnenberg
Jun 14, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us.

June 12, 2023

The team was fast and efficient. I would say an excellent experience during my recent visit More

by paulkivi2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
Jun 14, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us.

June 11, 2023

Everyone was friendly and welcoming, Mackenzie has been awesome and didn't even make it look like it was her first sale! More

by pratikchhatbar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mackenzie
Jun 14, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us.

June 11, 2023

No reservations for oil changes extremely long wait time, uncomfortable cold waiting room, unfriendly associates More

by kdh2girls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Jun 13, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your honest review of our facility and extended wait time with our service department. We apologize for these disappointments and we will be forwarding these concerns to our management team to make improvement.

June 11, 2023

Excellent service and quality of work as well as excellent communication with Christa, the service writer. I also like the waiting lounge area, where I can get a lot of my work done. More

by dkruckeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christa Cook
Jun 14, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us.

June 11, 2023

I enjoyed my service attendant. He was most helpful and provided excellent customer service. He finished my car ahead of schedule so I could address an emergency work issue. More

by charlieblackf1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DANE
Jun 13, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the honest review of our dealership and compliment of Dane. We would like to learn how we can get to 5-stars. Please reach out to our Customer Relations Manager at hsmith@lakenormanchrysler.com to discuss further.

June 11, 2023

The people are great. Great all around service and great deals. Thank you mark for the deal. More

by MAJORJON77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mosayebi, Matthew Finneran
Jun 14, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us.

June 11, 2023

Took delivery of 22 Gladiator Rubican on Father's day weekend last year. We have had a blast this past year,jumping head first and wallet first into the Jeep lifestyle.David our sales rep was awesome and More

by dogfather28027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Farley, Christa Cook
Jun 14, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled that you had a great experience with us and appreciate your kind words. Your support means a lot to us.

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