Lake Norman Chrysler Dodge Jeep Ram

I have been looking for a Silver truck for 5 months and they had the one lot. I drove from Tennessee to pick it up and everyone was very friendly. So I was very satisfied. they had the one lot. I drove from Tennessee to pick it up and everyone was very friendly. So I was very satisfied. More

I am very satisfied with my recent car purchase from the dealership. The customer service was great. dealership. The customer service was great. More

Friendly, personable staff. Scheduling was easy. Waiting room was clean, comfortable and welcoming. Excellent service! Felt heard and valued! Definitely my new 1st choice for Scheduling was easy. Waiting room was clean, comfortable and welcoming. Excellent service! Felt heard and valued! Definitely my new 1st choice for service. More

Mike Botti is a great salesman took time to make sure everything was perfectt. He made sure all our needs were met and we were very happy and satisfied with our purchase!!! everything was perfectt. He made sure all our needs were met and we were very happy and satisfied with our purchase!!! More

people were very nice treated me well more than accommodating very impressed I bought a vehicle off the showroom floor. It wouldn’t start. I’ve never seen so many people scrambling trying to get it accommodating very impressed I bought a vehicle off the showroom floor. It wouldn’t start. I’ve never seen so many people scrambling trying to get it going. More

They did a nice job, delivering our new Jeep. This was a big improvement from the cheap we bought in 2018 there. This was a big improvement from the cheap we bought in 2018 there. More

Kelley was very nice and kept me up to date at all times. Very good customer service. Very good customer service. More

This dealership is very busy. There is not much really personal care. Everyone is just running around. We were treated nicely until we signed the deal then we were ignored for 2 h There is not much really personal care. Everyone is just running around. We were treated nicely until we signed the deal then we were ignored for 2 hours waiting for the finance guy. More

I feel that my issue wasn't addressed to the full extent and it is still unresolved. My truck performs a regen every 200 miles and the service manager only recommended a EGR cleaning for $600. After picking and it is still unresolved. My truck performs a regen every 200 miles and the service manager only recommended a EGR cleaning for $600. After picking it up, the DPF filter immediately started clogging again (per DPF filter reading). The EGR is still covered under a 50k mile warranty but I had to pay to clean it and it did not resolve anything. More

Great service. Chuck did a very good job communicating. Work was top notch. Very pleased. Chuck did a very good job communicating. Work was top notch. Very pleased. More