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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

4.8
5,661 Reviews

20320 Chartown DR

Cornelius, NC

28031

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Showing 5,661 reviews

May 12, 2023

200x better service than offered at the Concord jeep. They took the time to actually review everything with me instead of rushing me out, explained everything in details, and made sure I was comfortable. More

by jlpz89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christa Cook
May 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review and we look forward to working with you in the future!

May 12, 2023

Timely, friendly and complete service. It been a good experience with my new car so far. More

by corey.powe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hardin, Michelle Dellorso, Jacob Preston, Jason White
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 12, 2023

Oil change took over 2 hours and you cannot make an appointment and they will not give a time estimate. I addressed this with the representatives and they said the manager is responsible for the policy More

by Wjcain87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
May 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

It looks like we missed the mark during your last visit and thank you for your honest review. Thank you for letting us know about the extended waiting times and inability to provide accurate time estimates or provide appointments. We will be forwarding this to our management team to discuss possible solution in the future. Thank you and we look forward to working with you in the future.

May 12, 2023

Convenient fast friendly service! What more can you ask for? I’ve always had a great experience with buying and service. More

by Pam A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Smith
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 12, 2023

I dropped my truck off early Chuck was extremely helpful and followed up promptly all in all wonderful experience More

by CLARK_JOSH77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
May 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! We look forward to working with you more in the future!

May 12, 2023

Service writer parked my truck so it could be inspected by a service technician. Work was completed and the vehicle was washed in less than two hours. More

by YANKSATHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
May 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! We look forward to working with you more in the future!

May 12, 2023

Sal always does a fine job when we bring our Jeep in for service. I would highly recommend him. More

by BGIBSON6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal
May 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! We look forward to working with you more in the future!

May 11, 2023

Kelley was awesome and quickly helped me when I walked in. She had everything setup and finished before I knew it. Thanks for the great service! More

by taylortanya7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kelley@lakenormancdjr
May 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! We look forward to working with you more in the future!

May 11, 2023

Great staff, easy to get what I need done and they knew exactly how to take care of my car!! Main reason why I always bring my Jeep here. More

by davss2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Curatolo
May 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the great review! We look forward to working with you in the future!

May 11, 2023

From my salesman Mark M. to Whitney Evans in Customer Service and all the other associates I interacted with throughout my purchase process.....this team was incredible!! More

by kmullis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mosayebi, Grant Baker, Whitney Evans
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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