Lake Norman Chrysler Dodge Jeep Ram

Appalling dollar amount you quoted to change an engine air filter and cabin air filter. These are 20 and 10 dollar items. I declined and bought on Amazon and changed both in 15 minutes. Lastly, I do a air filter and cabin air filter. These are 20 and 10 dollar items. I declined and bought on Amazon and changed both in 15 minutes. Lastly, I do appreciate you washing my car but I was was waiting for my car, noticed it left shop after completion of service and then sat for a while waiting in cleaning line. I waited an additional 30 minutes for cleaning which turned out to be 1/5 of my total wait time ... frustrating More

Need to honor repeat customers with loyalty coupons/discounts…unless the dealership sees all customers (prospects, one-time customers, repeat customers) as all the same, with no value placed on coupons/discounts…unless the dealership sees all customers (prospects, one-time customers, repeat customers) as all the same, with no value placed on loyalty. More

Great service as usual. Jacob was very friendly and offered outstanding customer service. Oil change was fast Jacob was very friendly and offered outstanding customer service. Oil change was fast More

Mark is amazing as always, I have bought two vehicles in two weeks from him and four this yr. Mark makes buying so easy and he's all about customer service and satisfaction and always goes above and beyond two weeks from him and four this yr. Mark makes buying so easy and he's all about customer service and satisfaction and always goes above and beyond for his customers, I will always recommend friends and family members to him More

Outstanding service, extremely friendly staff, all work was completed fairly quickly and professionally no complaints was completed fairly quickly and professionally no complaints More

Great experience, a very good selection and Dwayne was a fantastic person to work with. fantastic person to work with. More

Good commu nicating. Work done correctly and quckly. FCA was slow in suplying parts. Repairs were successful. Work done correctly and quckly. FCA was slow in suplying parts. Repairs were successful. More

Team worked very hard to restore my Jeeps electronic issues. They were alway aviablly to meet and discuss the details. issues. They were alway aviablly to meet and discuss the details. More

Everything was awesome. Customer service amazing start to finish.Truly thankful I went to this location Customer service amazing start to finish.Truly thankful I went to this location More

Amazing, quick, efficient, and very friendly people and service! Oil change, tire rotation, and a car wash and I was out within an hour!!!! service! Oil change, tire rotation, and a car wash and I was out within an hour!!!! More