Lake Norman Chrysler Dodge Jeep Ram

Fast, easy to talk to. Tech looked over system and found an simple fix. I appreciate that Tech looked over system and found an simple fix. I appreciate that More

Ty is always professional and very Considerate off my time. He provides great service by keeping me posted on what's going on with my jeep. time. He provides great service by keeping me posted on what's going on with my jeep. More

Very satisfied with the service I received at this dealership! Keep up the good work everyone! dealership! Keep up the good work everyone! More

Ty Very customer service focus took time to show me the issue. Gave options to help keep cost affordable. issue. Gave options to help keep cost affordable. More

The truck I needed, the right configuration, and the right salesperson to help me close the deal. right salesperson to help me close the deal. More

I wish I could turn back time and avoid the terrible experience I had financing a car at this dealership. It's not often that I feel compelled to write a review, but the misleading behavior of the finan experience I had financing a car at this dealership. It's not often that I feel compelled to write a review, but the misleading behavior of the finance person I dealt with has pushed me to share my story so that others might not fall victim to the same situation. When I entered the dealership, I was optimistic and excited about the prospect of trading my car in for a new one. Little did I know that I would leave feeling deceived and taken advantage of by the finance person, Mark. From the very beginning, Mark seemed eager to get the deal done as quickly as possible, glossing over critical details and presenting me with confusing information. Mark assured me that the interest rate he was offering was competitive, and while I did have some reservations, I decided to trust him. I later discovered that this interest rate was not only higher than other lenders, but also higher than what was advertised by the dealership itself. This alone cost me thousands of dollars more than necessary over the course of my loan. Moreover, Mark pushed me to purchase additional products like an extended warranty and paint protection, claiming they were "absolutely essential" for my new car. I later found out that these products were overpriced, and in some cases, completely unnecessary. Had Mark been transparent about the real value of these products, I would have made a more informed decision. The worst part of the experience came when I received the final loan documents. To my shock, the terms were different than what Mark and I had initially agreed upon. In summary, my experience financing a car at this dealership was nothing short of a nightmare. The finance person, Mark, was misleading and deceitful, causing me to lose trust in the dealership as a whole. If you're considering financing a car, I implore you to do your research and avoid financing at this dealership at all costs. The potential headache and financial consequences are simply not worth it. More

Chuck was excellent. The service did take longer than expected but everything was done correctly. The service did take longer than expected but everything was done correctly. More

Mark was very kind courteous and professional. The best buying experience I have ever had. The best buying experience I have ever had. More

Mark was great to work with. He made the car buying process quick and easy. The dealership experience was great! He made the car buying process quick and easy. The dealership experience was great! More