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Lake Norman Chrysler Dodge Jeep Ram
Cornelius, NC
5,661 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 01, 2023
Usually have had a great experience but the recent experience was not up to that level. Purchased four new tires and made an appointment to have them installed, alignment performed, and oil change et experience was not up to that level. Purchased four new tires and made an appointment to have them installed, alignment performed, and oil change etc. I specifically stated that my windshield wiper fluid was out and was told that it would be refilled with the oil change and inspection etc. After 4.5 hours wait (twice as long as it should have taken) I was told that my service was complete but on checkout the advisor Dane had missed the oil change. So he had to take the truck back in to get it done. In the rush to get it completed quickly since it had been missed they didn't refill the wiper fluid (found this out later that day when I tried to use it) and most likely didn't perform the normal checks of components etc. Everyone has an off day and this will not keep me from returning in the future as normally the service is outstanding. More
by GREGALLENLKN
Verified CustomerEmployees Worked With
David Farley
March 31, 2023
The team at LNCDJR made the purchase of my new Ram seamless and enjoyable. This is my 6th purchase from them because of their professionalism and experience. From sales, finance, to service, they ar seamless and enjoyable. This is my 6th purchase from them because of their professionalism and experience. From sales, finance, to service, they are the best of the best!!! More
by G.WADE.ROGERS
Employees Worked With
Bill Gibson, Donna Mauney, Erik Hardin, Chris Carnahan, John Cauble, Erin Jensen, Whitney Evans, Hannah Smith, Shanna Hurtado
March 30, 2023
A calm professional attitude from the salesperson to finance and service to ownership exudes confidence in my decision making process as a customer. finance and service to ownership exudes confidence in my decision making process as a customer. More
by BILL.SWEENEY007
Employees Worked With
Bill Gibson, Russell Owen, Donnie Clamon, John Cauble
March 30, 2023
Jacob is my go to service advisor. Even when things were going sideways with my Jeep leaking he is always honest and professional. Even when things were going sideways with my Jeep leaking he is always honest and professional. More
by alyssaerin0923
Employees Worked With
Jacob Preston, Dan Gordon
March 30, 2023
Lake Norman is always providing top customer service whenever I bring my Jeep in. They listen to my concerns and resolve them with quality and efficiency. whenever I bring my Jeep in. They listen to my concerns and resolve them with quality and efficiency. More
by staryeyd24
Employees Worked With
Dan Gordon
March 30, 2023
The excellent service from this dealership keeps me coming back even though it is not the closest dealership. They treat me like a valued customer and do a great job communicating what is needed and wh coming back even though it is not the closest dealership. They treat me like a valued customer and do a great job communicating what is needed and when service will be completed. More
by topmary
Employees Worked With
Donna Mauney, Dan Gordon
