Lake Norman Chrysler Dodge Jeep Ram

Service was alright and I was given a complimentary ride home and picked up when service was complete which I really did appreciate. However, I waited an hour and a half in the waiting room before I was to home and picked up when service was complete which I really did appreciate. However, I waited an hour and a half in the waiting room before I was told my service hadn't started yet and would now be an additional 2 hours. More

Service Writer listened to my issues and documented well. Service Technician did a thorough check of my radio and found an internal failure. This was the 3rd time I had the vehicle in for issues with the r Service Technician did a thorough check of my radio and found an internal failure. This was the 3rd time I had the vehicle in for issues with the radio. Not sure why it took 3 times before Technician found a failure. More

Scheduling and service was a breeze. Everyone was friendly and the accommodations were very comfortable. Everyone was friendly and the accommodations were very comfortable. More

Always good and friendly service. Prices seem competetive and fair. Nice to have the confidence the job is being done from the source. Prices seem competetive and fair. Nice to have the confidence the job is being done from the source. More

Confusing advertising when viewing online and not enough information on going over the truck at delivery. information on going over the truck at delivery. More

While the wait was crazy long and the price was super expensive, Chuck was great to deal with. He was very responsive and kept me informed of everything. expensive, Chuck was great to deal with. He was very responsive and kept me informed of everything. More

Nicholas was very helpful as always. He listened to my concerns and handled them accordingly. He listened to my concerns and handled them accordingly. More

I was in and out in an hour for the oil change. I appreciate the 7am appt. time so I can still make it to work. I appreciate the 7am appt. time so I can still make it to work. More

Everything went smoothly, so I couldn't complain about anything if I even wanted to. anything if I even wanted to. More