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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

Overview
Reviews
4.8
5,662 Reviews
Call Dealership (704) 755-6596
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20320 Chartown DR

Cornelius, NC

28031

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Showing 5,662 reviews

March 24, 2023

In and out in a timely manner. Service desk person is as very polite and upfront on the wait time. More

by cgoodrum22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
Report | Print
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 24, 2023

Good experience - knowledgeable service advisor, kept me updated on status, reasonable time to perform service. More

by tla0
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
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Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 24, 2023

Very customer friendly. Very detailed with their service to their customers. Awesome sales and service departments. More

by roberthwhaleyiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Farley , Bill Gibson, Tony Zorn
Report | Print
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Sep 15, 2023 -

roberthwhaleyiii responded

You’re very welcome

March 24, 2023

Probably the fastest I’ve ever been in and out of a dealership in my life. More

by 455calais
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mosayebi
Report | Print
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 24, 2023

Professional treatment from start to finish. Worked with me to make sure everything was as I needed. More

by jeffstout1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Zorn, Chris Carnahan, Grant Baker, Mark Wright
Report | Print
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 24, 2023

I was called about a car on Wednesday night and I called but haven’t spoken to anyone about it. More

by JOEY.M.MAGLIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Farley
Report | Print
Mar 24, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the honest review. We would like to learn more about this experience. Please reach out to our customer relations team at wevans@lakenormanchrysler.com

March 23, 2023

It’s always a pleasure purchasing from LNCJD with Maggie Carrigan as my sales woman. She goes above and beyond to make sure I have a great experience. More

by Michelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maggie Carrigan, Grant Baker
Report | Print
Mar 23, 2023 -

Michelle responded

This is my 13th purchase from LNCJD. When I step into the dealership I feel like family. I have been purchasing my vehicles from them since 2004. I can't say enough about the people within the dealership. I am always welcomed with a smile. Maggie Carrigan is awesome. She exceeded my expectations every time. With this wonderful experience, why go anywhere else.

March 23, 2023

Lake Norman RAM was excellent to work with. All the staff were professional and knowledgeable. I would highly recommend. More

by steve.cray.vt
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Mosayebi
Report | Print
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 23, 2023

Dealership was great with helping get the car I was looking for I hope that they will be the dealership for my next new vehicle thanks for the help with my purchase More

by shawn9776
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Brown
Report | Print
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 23, 2023

Initial visit for inspection in January but Emission test was not available at that time, wasn’t informed that the inspection was incomplete driving with an unregistered vehicle When I didn’t receive my More

by albertfischlein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Preston, Dan Gordon
Report | Print
Mar 23, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for taking the time to give us an honest review. We sincerely apologize for this inconvenience and will be using this review as a training tool for all of our employee. We would like to discuss this incident with you further, if you don't mind reaching out to our Service Director, Brian Johnson, at bjohnson@lakenormanchrysler.com or 704-896-3800.

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