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Lake Norman Chrysler Dodge Jeep Ram

Cornelius, NC

4.8
5,776 Reviews

20320 Chartown DR

Cornelius, NC

28031

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Showing 5,776 reviews

April 07, 2023

Dan was friendly and helpful. I was in for a recall but nothing needed to be done to it, I was in and out. More

by rprwannabe
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Gordon
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 07, 2023

This dealership has the worlds worst service department. I do not plan on visiting again. More

by sarah.evans78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Preston, Dan Gordon
Apr 11, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for the honest review. We would like to learn more about this experience. Please reach out to our customer relations team at wevans@lakenormanchrysler.com

April 07, 2023

The only thing about visit that I didn’t understand was a document storage fee on bill. That’s really petty BS More

by mdsoutlaw25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 06, 2023

Tony was very knowledgeable and helpful in getting us the Jeep we wanted and the dealership made the whole process quick and easy so we were in our Jeep in a little over an hour. More

by JSCAG7101
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Reid
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 06, 2023

Nick couldn’t have taken better care of me. I’m really impressed with your company’s customer service. I’ll be coming back! More

by joshhawk1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick guido
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 06, 2023

Great experience from reception to completion. I appreciated my service needs being taken care of while I waited, and received regular progress update More

by scottrussell8361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 06, 2023

Very kind and understanding of the situation and was informative every step of the way More

by fussellaustin362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Preston
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 06, 2023

Excellent service. They go out of their way to help you. The best car buying experience we’ve ever had. Highly recommend. More

by EMILYDTHOMPSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Baker, Charles Koenig
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 05, 2023

Employees were courteous. Came outside as soon as I arrived. Service was prompt. I was in and out for an oil change in about an hour, with 3 people ahead of me. More

by jiki.speaks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hardin
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 05, 2023

Dealership is always friendly and helpful. The express oil change is convenient to use and have never had an issue on time. More

by TYLER.JACKSON06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Conner
Sep 15, 2023 -

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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